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McDonald's and IBM could bring AI-powered drive-thrus to more restaurants
McDonald's is selling its tech labs to IBM to help automate food orders through AI, removing some humans from drive-thrus.
McDonald’s plans to bring AI voice technology to its drive-thrus
Fast food is about to get even faster. McDonald announced today that it is buying the voice tech startup Apprente so it can automate its drive-thru menu. The Mountain View-based company specializes in building voice-based agents that can take orders in multiple languages and accents. The fast food giant has been testing Apprente's technology in several locations and expects it will allow for "faster, simpler and more accurate order taking" at its drive-thrus.
