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Verizon CMO confirms carrier will sell a BlackBerry 10 device at launch
This bit of news got a bit buried amid the back-to-back-to-back press events that happened earlier this week, but Verizon Chief Marketing Officer Tami Erwin confirmed in an interview with CNET on Wednesday that the carrier will be offering at least one BlackBerry 10 smartphone at launch. As you'll recall, that launch date now sits at sometime in the first quarter of 2013, following some delays, and it's expected than an all-touch device will debut prior to a more traditional keyboard-equipped BlackBerry. Unfortunately, Erwin didn't offer any more specifics than that, but it looks like RIM's recent push to woo carriers has paid off with at least one of the big three in the US.
RIM says BlackBerry Enterprise Server 10 users will get legacy device support, IT admins (may) rest easy
Corporate server managers everywhere were given a jolt this week when rumors emerged that RIM might implement a hard cutoff for BlackBerry Enterprise Server 10: any devices based on BlackBerry 7 and earlier might not connect at all, leaving IT leads with the uncomfortable choice of either running a BlackBerry server platform that's supposedly without a future (BES 5) or having to upgrade both the servers and phones all at once. RIM is putting minds at ease -- more or less. The company's Kim Geiger has confirmed in a statement to the media that BES 10 will support legacy devices when it ships in the first quarter of 2013, and that existing server customers will get an upgrade for smooth sailing around when BlackBerry 10 arrives. That's no doubt a comfort, but there are lingering doubts. Rumor source BGR maintains that companies will have to run both the old and new servers side-by-side to address everyone, which could make a truly harmonious environment complex, expensive or both. We've reached out to RIM for a more definitive explanation to hopefully settle the matter. In the meantime, we wouldn't panic; no one is being pushed to adopt BES 10 right away, and those that want to upgrade don't have to give up their legacy hardware.
RIM promotes UK and Ireland head in preparation for BlackBerry 10
Thorsten Heins is assembling his crack team for BlackBerry 10, hiring and firing to assemble the lineup of business heavyweights he needs. RIM's UK and Ireland chief Stephen Bates is the latest to move, being promoted into the newly-minted role of European Managing Director, while former product manager Rob Orr will take his place. A RIM spokesperson told ZDNet that the moves are to ensure the company's BB7 legacy devices remain strong sellers in a key market while preparing the region for the advent of BB10.
RIM confirms BB10 standard screen resolutions for touch and keyboard devices
RIM took some time out from its worldwide tour to confirm that it's standardizing screen resolutions for BB10. Tim Neil took to the company's developer blog to say that forthcoming full-touch devices will ship with 1,280 x 720 displays, while keyboard-style phones would pack 720 x 720 screens. The only handset that won't play by these rules is the first (presumably flagship) BB10 handset, since it's too late to change its 1,280 x 768 screen. The company's urging developers to get tweaking to ensure apps run properly on the new gear -- or add letterboxing to offer a Sergio Leone feel to your mobile gaming.
RIM is taking two BlackBerry 10 beta units on tour soon for carrier previews
As the world awaits the arrival of BlackBerry 10 hardware, the Wall Street Journal has a report from RIM CEO Thorsten Heins that the company is ready to start showing off the "nearly complete" devices to carriers next week. Separately, CrackBerry has heard the same from its sources, along with word that more internal employees are becoming a part of the beta test group (already plugging away since May on alpha dev units like the one shown above) as well. As RIM is preparing to ramp up production of test devices, the CEO was also ready to confirm more details about the hardware, including that two devices are due at launch -- one all-touchscreen and one QWERTY / touchscreen combo -- with plans to expand to six models evenly split between the two options, and that it will stick with removable batteries. Before RIM tries to convince end users early next year that its new OS was worth the wait, it will have to persuade potential carrier partners. Fortunately, if you believe one unnamed WSJ source, it's already showing a "marked improvement" over existing phones that makes BlackBerry more competitive with Android. We're not sure if that will keep BBM addicts on the hook until new hardware launches, but with the roadshow about to commence we should hear more concrete details soon.
Mobile Miscellany: week of July 30th, 2012
Not all mobile news is destined for the front page, but if you're like us and really want to know what's going on, then you've come to the right place. This past week, the Galaxy Nexus for Sprint and Verizon Wireless each became available for free, while in the MVNO world, Simple Mobile dropped the price of its high-speed unlimited smartphone plan to $50. These stories and more await after the break. So buy the ticket and take the ride as we explore the "best of the rest" for this week of July 30th, 2012.
RIM chief: we looked 'seriously' at Android, didn't want to join the herd
RIM's current CEO Thorsten Heins has been very candid about his company's plans and past, but he has usually given the impression that the company wouldn't even consider deviating from its one true vision of a BlackBerry OS future. Although BlackBerry 10 is very much the center of RIM's universe today, Heins has revealed to The Telegraph that his firm's eyes did stray briefly -- at one point, it "seriously" investigated Android as a platform. The company ended up backing away after deciding a "me-too" strategy didn't fit the productivity-obsessed BlackBerry crowd, the executive says. RIM decided, like Nokia, that it couldn't differentiate enough in Google's ecosystem. There's still some time to go before we learn whether or not the gamble on the in-house OS pays off. If Heins' comments still leave you dreaming of what might have been, though, don't worry: at least a few companies are providing their own visions in a slightly more tangible form.
TAT founder Hampus Jakobsson leaves RIM for startup land (update: not as much of a blow)
RIM just can't seem to avoid staff shakeups. Hampus Jakobsson, The Astonishing Tribe founder and a key factor in BlackBerry 10's interface design, has signaled that he's leaving the smartphone maker. He cites an itch to launch another startup as the impetus behind the move, although he hasn't said what he'll be doing. We can certainly tell that Jakobsson is aware of the climate in which he's leaving -- the veteran has been quick to note that others at RIM are taking his role and that he doesn't expect an upheaval as he heads through the door. There's at least a grain of truth to the reassurances, we'd say. With BlackBerry 10 devices appearing in January on RIM's current schedule, most of the hard work on the software will likely have already been done. Nonetheless, we're sure some fans will be disappointed that a guiding light won't be around to influence any followups. [Image credit: Media Evolution, Flickr] Update: We've learned that Jakobsson had been a Director of Strategic Alliances at RIM since TAT was acquired; while the company he brought into the fold is clearly working on BlackBerry interface design, he hasn't been guiding the work himself. The departure still has an impact -- it's just at the corporate level rather than in design.
BlackBerry 10 gets voice commands in latest dev update (video)
Those lucky enough to have their hands on a BlackBerry 10 Dev Alpha device were treated to a nice little software update this week. While some were having trouble just getting it installed, others were able to fire it up pretty quick and found a nice surprise waiting for them -- voice controls. Hold down the play/pause button on the side and you'll be prompted to speak a command and offered a unified search interface. Sound familiar? It should, Android and iOS have both hopped on the speech recognition bandwagon, and its becoming an expected feature of a modern mobile OS. The fine folks over at N4BB were able to give the suspiciously familiar sounding virtual assistant a run through and, lets just say it's a bit rough around the edges. Of course, thanks to the limitations of the alpha quality software there wasn't much to actually test anyway. To see it in action check out the video after the break.
RIM gets patent for logic-based text prediction, BlackBerry 10 keyboard now preserved for the ages (update: not so ambitious)
For those of us who aren't fans of swipe gestures, the highlight of BlackBerry 10 is undoubtedly a unique keyboard that's often a step ahead of its user. It's a good thing for this last camp that RIM was just granted the final version of a related patent for logic-based text prediction. Instead of simply hunting for typos, the patented keyboard guesses the next word based either on the context of the words around it or on other criteria, like common expressions. About the only time the technique doesn't predict words is for passwords -- RIM would rather not be that clever. While there looks to be a few differences in the practical implementation of the patent as we've seen it in a pre-release BlackBerry 10, theory and reality are close enough that RIM won't be worried about anyone else poaching its seemingly mind-reading technology anytime soon. Update: We've dug deeper, and it's more focused on simple frequency logic and auto-complete shortcuts (think "ttyl" generating "talk to you later") rather than anything too complex. BlackBerry 10 isn't so secure, then, although these are still quite important typing techniques.
The Engadget Interview: RIM CMO Frank Boulben
It's been said before that RIM CEO Thorsten Heins surely has one of the toughest jobs in tech. It's a title he no doubt shares with Frank Boulben, the company's newly minted CMO. After all, it's Boulben who will be taking charge of the marketing for the company so badly in need of a new image. The Orange / Vodafone expat, naturally, sees very bright things ahead for Research in Motion's future -- a future that hinges almost entirely on the success of the company's much delayed BlackBerry 10. Like Heins, Boulben insists that all who have seen the much anticipated mobile operating system thus far have been thoroughly impressed -- it's a sentiment that we certainly can't debate. Of course, given all of the trouble the company has run into bringing the OS to market, the number of folks who can claim membership in that exclusive club is small indeed. When the first BB10 devices finally hit early next year, Boulben's team will be tasked with making sure that number increases significantly enough to ensure the company's success in a field that is increasingly dominated by the likes of Android and iOS. We spoke to Boulben about his plans to help spread the BlackBerry gospel, the time he spent as an executive at the also-troubled Lightsquared and the changes RIM must make to ensure it's success in the future.
RIM CEO hints at future BBM video chat feature
During today's shareholder meeting RIM CEO Thorsten Heins hinted that BBM, the companies celebrated group messaging service, might be getting some significant upgrades with the debut of BB10. In particular, the words "video chat" were tossed out as an example of how it planned to keep pace with the evolving mobile landscape. In response to a shareholder question, Heins said: "BBM is a very, strong platform... With upgrading it into a new experience, think about adding features on BB10 such as video chat, for example, within BBM. There's many other features to come with BB10 that will really level this BBM experience... which will upgrade that experience to a whole new social networking experience based on BBM... we want to use this to build a BlackBerry-driven social networking platform." So, does that mean BlackBerry is getting ready to take on Skype and Google? Perhaps. It would certainly make sense, but we'd stop short calling it a sure shot. What is clear, is that Heins really wants to push BlackBerry as the "social" platform focused on "experience" and seems content to let those other mobile OSes win the apps race.
Heins: RIM focusing on a 'smaller number of devices'
During today's shareholders meeting, RIM CEO Thorsten Heins threw out terms like "streamlining," noting his plans to help make the Canadian smartphone maker a "lean, mean hunting machine." The plan includes limited the company's production sites, decreasing the workforce (with earlier layoffs he referred to as "an incredibly difficult decision to make" during the meeting) and focusing on a smaller number of devices. BlackBerry 10 will launch with a touchscreen device aimed at addressing the needs of the North American market, to be followed shortly after by a full QWERTY device.
Thorsten Heins talks BB10 delay, promises to 'reinstall faith in RIM' in January with full touch device
Despite all the doom and gloom at RIM of late, CEO Thorsten Heins is a long, long way from throwing in the towel. After denying a "death spiral" and responding directly to Globe & Mail reader questions, he sat down with CIO's Al Sacco to talk about what he sees coming next year -- and why we're going to have to wait another couple of months for BB10. The reason for delay, he says, "is not because we added stuff to it. The delay is because our software groups were actually so successful in coding the various feature components... we got overwhelmed by integration efforts." In other words, the company didn't add too much stuff, there simply was too much stuff. That's a very different state of affairs. That being the state of play, the decision to delay again was a natural one, says Heins. "What I commit to the public out there is that when we ship BlackBerry 10, we will do it at high quality." And he, of course, has high hopes for what they ship. "In January with the full touch device and the QWERTY coming, I think we will reinstall faith in RIM." That seems to imply a January release for the device, or at least a final media unveiling, which could make the 2013 CES RIM's last, best hope.
RIM's Thorsten Heins answers Globe & Mail readers' questions, is 'absolutely committed' to new timeline
RIM CEO Thorsten Heins did a fair bit of talking to the media following the company's latest dose of bad news (in addition to penning his own op-ed), and he's now gone one step further by responding to some readers' questions for The Globe & Mail. While there's expectedly not a whole lot in the way of surprises, he did talk a bit more about the reasons for the BlackBerry 10 delay, noting that he "could still see some of the seams," and appears to have ruled out any further delays, saying that he is "absolutely committed" to the new timeline. He's also assured folks that the company will continue to support BlackBerry 7 devices "into the future," but reiterated that upgrading those devices to BB10 was out of the question. You can find all of his answers (10 of them) at the source link below.
RIM's Thorsten Heins denies company's 'death spiral,' predicts successful transition to BlackBerry 10
RIM CEO Thorsten Heins has the unenviable task of, well, being the CEO of RIM. Still, in spite of some gloomy numbers, the exec thinks the company is on the right track. Heins told CBC Radio that, since taking over, the company has been implementing changes that are helping Research in Motion transition to BlackBerry 10, adding that "there's nothing wrong with the company as it exists right now." Heins told the Metro Morning radio show, "This company is not ignoring the world out there, nor is it in a death spiral," adding, "Yes, it is very, very challenged at the moment - specifically in the U.S. market. The way I would describe it: we're in the middle of a transition." It's a transition from which, Heins insists, RIM "will emerge successfully." What's more, Heins also has an op-ed in today's Globe & Mail, where he mostly reiterates that stance and flatly says "don't count BlackBerry out." You can find it at the source link below.
Reuters: RIM could open up BlackBerry network to others, join up with Ballmer
The Q1 earnings news from RIM of layoffs and a delay in its next generation of handsets has unsurprisingly led to some rumors from the usual "people familiar with the situation," according to Reuters. The options reportedly being considered by the board probably also won't shock you, like the possibility of following former co-CEO Jim Balsillie's plan to open up its network to others and / or or sell it outright. An alternative path comes from Microsoft and Steve Ballmer, who has reportedly been putting a full court press on the folks in Waterloo to pull a Nokia and bring their arms to the Windows OS camp. That choice is reportedly less attractive because it would mean giving up technology independence, but we'll see how long that feeling lasts if future earnings projections remain similarly dismal.
RIM: QWERTY BlackBerry 10 phone launches in 'close proximity' to its all-touch cousin
RIM hasn't had much good news to offer along with its glum fiscal first quarter, but it has given a reason to mark early 2013 on the calendar if you're a BlackBerry fan. CEO Thorsten Heins revealed during the results call that the first QWERTY BlackBerry 10 phone will arrive in "close proximity" to its touchscreen-only counterpart. What that entails is still very much under wraps, although there were clues. Heins stressed that the early batch would focus on the "premium" space, while BlackBerry 7 would hold down the entry and mid-range markets until their BlackBerry 10 replacements were ready. The tidbits won't provide much comfort to someone who has to decide on a phone by the holidays, but they hint that the truly patient could be rewarded for their calm under pressure.
RIM announces Q1 earnings: $518 million net loss, 5,000 job cuts, BB10 not due until Q1 2013
The last quarter has been about as rough as they come for RIM, and it's now detailed just how things stacked up in terms of hard numbers. For the first quarter of its 2013 fiscal year, the company brought in $2.8 billion in revenue, down a full 33 percent from the prior quarter, while it reported a net loss of $518 million -- much worse than analysts were expecting. What's more, it's also announced that it's cutting an additional 5,000 jobs as part of its ongoing restructuring efforts, and that the first BlackBerry 10 smartphones now won't launch until sometime in the first quarter of the 2013 calendar year (that includes a QWERTY model launched in "close proximity" to the touchscreen-only device). As for why, RIM only went as far as to say that the integration of some key BlackBerry 10 features and the "associated large volume of code" has "proven to be more time consuming than anticipated." For his part, though, CEO Thorsten Heins says he remains "confident that the first BlackBerry 10 smartphones will provide a ground-breaking next generation smartphone user experience," and that he's "encouraged by the traction that the BlackBerry 10 platform is gaining with application developers and content partners." He further notes that the response to BB10 from key carrier partners has "been very positive." In terms of its existing devices, RIM reports that BlackBerry smartphone shipments (not sales) for the quarter totaled 7.8 million, while there were about 260,000 PlayBooks shipped -- on the company's earnings call, Heins noted that the total BlackBerry subscriber base now stands at 78 million. Not surprisingly, the company is warning of more bad news to come. It says it expects the "next several quarters to continue to be very challenging," with everything from the "increasing competitive environment," lower handset volumes, impact from the BlackBerry 10 delay, and the company's plans to "continue to aggressively drive sales of BlackBerry 7 handheld devices" expected to cut into its bottom line. In another bit of news, the company also announced that it has appointed Steve Zipperstein, Verizon's former General Counsel, as its new Chief Legal Officer. You can find the full earnings report at the source link below.
BlackBerry Messenger for BlackBerry 10 gets a possible first sighting, themes to fit that chatty lifestyle
It was scarcely a day ago that we got a first peek at what could be the first BlackBerry 10 devices -- and now we're looking at what may be BlackBerry 10's cornerstone app, a reworked BlackBerry Messenger. As long as N4BB's details prove legitimate, the centerpiece of the app will be its theming: owners can customize the chat bubbles and backdrops to fit their finicky ways. Of course, this being an efficiency-obsessed RIM, the theming should also be integral to keeping power consumption to a minimum: the darker the colors, the less energy a BBM conversation demands from a future BlackBerry's big OLED screen. We don't know whether any changes will prove more than skin deep, although the switch to the QNX-based OS might prove enough at first. We'll know everything soon enough should of a September release for the first phone be more than just a feverish dream.