Blizzard-support

02.05.14
Authenticator problems? You'll need to contact support
02.05.14

Authenticator problems? You'll need to contact support

Removing an authenticator from your account is pretty easy -- so long as you have the authenticator...

View
01.09.14
Blizzard Support Callback: Don't call us, we'll call you
01.09.14

Blizzard Support Callback: Don't call us, we'll call you

Anyone who's had to wait on hold for customer support from Blizzard or anyone else knows, waiting o...

View
01.15.13
Blizzard introduces live Web Chat support
01.15.13

Blizzard introduces live Web Chat support

Blizzard Customer Support has rolled out a new feature to better assist customers with issues....

View
04.03.12
Blizzard blog explains how to send or receive a Scroll of Resurrection
04.03.12

Blizzard blog explains how to send or receive a Scroll of Resurrection

Since the Scroll of Resurrection was revamped and brought back, it's been a system that has gener...

View
03.23.12
Ask your Scroll of Resurrection questions
03.23.12

Ask your Scroll of Resurrection questions

Many players seem to be having a difficult time deciphering the intricacies of the revamped Scrol...

View
05.26.11
New Blizzard support site lets you track, edit, and update your GM tickets
05.26.11

New Blizzard support site lets you track, edit, and update your GM tickets

Submitting a GM ticket has always been sort of an arcane process -- you're not really sure where...

View
01.07.11
Blizzard opens EU customer service Twitter account
01.07.11

Blizzard opens EU customer service Twitter account

A few months ago, Blizzard opened a Twitter account for its U.S. customer support team. Though it s...

View
09.22.10
Blizzard announces automated account recovery form for hacked accounts
09.22.10

Blizzard announces automated account recovery form for hacked accounts

World of Warcraft accounts have been under siege for years, with hackers and gold-selling outlets...

View
03.09.10
The Queue: Keeping it classy
03.09.10

The Queue: Keeping it classy

Welcome back to The Queue, WoW.com's daily Q&A column where the WoW.com team answers your quest...

View