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  • Reuters/Mike Segar

    Data leak exposed millions of Time Warner Cable customers

    by 
    Jon Fingas
    Jon Fingas
    09.02.2017

    Verizon isn't the only big US telecom whose corporate ally left customer data out in the open. MacKeeper developer Kromtech has discovered that BroadSoft, a frequent partner to service providers, was storing over 4 million Time Warner Cable customer records on Amazon cloud servers without a password. The records, which stemmed from the MyTWC mobile app, date as far back as November 2010 -- years before Charter bought TWC. The information included email addresses, user names, financial transactions (though there's no indication of credit card data) and billing addresses. There was even closed-circuit camera footage from BroadSoft's Indian offices, as if to rub salt in the wound.