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BHN gives free premiums for Florida outage, adds 4 new HD nets early
We can't possibly overstate the awesomeness of competition, and it's readily apparent in this here scenario. After many Central Florida-based Bright House Networks customers were left without TV service for around eight hours earlier this month, the outfit made known that small refunds would be given. Now, it's stepping the apology up another notch by promising a free month of Showtime HD, The Movie Channel, Showtime on Demand and TMC on Demand. Additionally, it's adding in those four high-def stations -- SciFi HD (1369), FX HD (1370), Travel HD (1365) and USA HD (1399) -- a few days early, giving you four more to enjoy over the Christmas holiday. Thanks, AT&T.[Thanks, Rob]
Bright House gives refunds for 8-hour service outage in Florida
With all the price hikes and complaints about quality, it's not often that you find a story tied to a cable company that's positive. And in fairness, it's totally not positive that Bright House Networks' subscribers in Florida had to deal with an eight hour TV outage starting at around 3:00PM Monday, but just bear with us. In an effort to express its "sincerest apologies," the carrier has decided to automatically issue credits to affected customers. Sure, the refund won't be huge, but it's a sentiment that's rare and much appreciated in today's cutthroat business world. The outage was unlike any other outside of times in which a hurricane had struck, and a corrupt database used to deliver programming to cable boxes was blamed for the incident. We know, you're still upset that you missed the series finale of Boston Legal and / or the trouncing of the Tampa Bay Buccaneers, but hopefully a few pennies back on your next bill will make things easier to get over.
Bright House bringing ABC Family / Disney / MGM HD to Central Florida
It said that it would be adding 50 new HD channels by mid- to late-2009, and while three newcomers isn't the hugest of deals, we suppose it has to start somewhere. Bright House Networks has just announced that it will be delivering a new trio to Central Florida: ABC Family HD (1337), Disney HD (1335) and MGM Channel HD (1306). It should be noted that the latter station will only be available to those who subscribe to its $6 / month High Definition Pack, which also includes MOJO HD, HDNet, HDNet Movies, Universal HD and HD Showcase. Nice gesture, BHN, but we're still not totally over that whole CableCARD fiasco.
