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  • FCC report checks if your internet speed lives up to the ads, and why that's not fast enough

    by 
    Richard Lawler
    Richard Lawler
    06.19.2014

    Since 2011 the FCC has collected data on the wired (there's a separate report for wireless) broadband speeds US residents are actually receiving to release in its Measuring Broadband America report, and now the most recent one is here. First, the good news -- based on its data (collected from "Whitebox" devices sent to around 10,000 participants that performed automated tests during September 2013), most ISPs were meeting or exceeding their advertised speeds even during peak hours. Four that couldn't deliver 90 percent or more of their advertised rate during peak hours included Verizon, Frontier, Qwest and Windstream -- all of which can expect a letter from the FCC asking why not, for whatever good that will do. So if ISPs are delivering 101 percent of advertised speeds, why are users still seeing buffering notifications and experiencing slowdowns? [Image credit: Bloomberg via Getty Images]

  • Netflix's internet provider claims Verizon, Comcast and Time Warner are causing streaming bottlenecks (update)

    by 
    Ben Gilbert
    Ben Gilbert
    02.21.2014

    In the ongoing he said/she said saga surrounding Netflix streaming potentially being throttled, we've got a new, potentially volatile piece of information: The CEO of the company that provides Netflix's bandwidth (Cogent) straight up says that Verizon, Comcast and Time Warner are causing the issues. "Every internet user is suffering today in their ability to access all the applications, content and other users across the internet," Cogent CEO Dave Schaeffer told Ars Technica in a recent interview. Due to the consumer-based ISPs (Comcast, etc.) demanding money from Cogent for an already existing, free (though mutually beneficial) relationship, and Cogent refusing to pay, streaming internet (and all other bandwidth, for that matter) has suffered. Specifically, he claims, Verizon (and others) refuse to upgrade the equipment that handles ISP traffic across the country. "Once a port hits about 85 percent throughput, you're going to begin to start to drop packets. Clearly when a port is at 120 or 130 percent, the packet loss is material," he told Ars, in reference to the existing ports being overused. We'd advise taking his claims with a grain of salt: Verizon's demanding money that he doesn't want to give, and he's using the public forum to negotiate -- that much is clear, regardless of the streaming situation. That said, he's far from the first to make the claim of traffic issues surrounding Netflix streaming. For what it's worth, Verizon contests the claims: "It is categorically false that we are doing anything to adversely impact Netflix traffic to benefit Redbox." Meanwhile, those of us simply trying to marathon House of Cards' second season are left screaming at our TVs. Update: Muddying the waters further, Gigaom points out a post by App.net cofounder Bryan Berg which he says shows Netflix's content servers connecting directly to Comcast at the San Jose Equinix datacenter. The site's corroborated his claim with industry sources,one of whom called the connection a recent development. Neither Netflix or Comcast has responded to comment on the story, but if you're suddenly seeing Frank Underwood's evil exploits more clearly, there's a reason why.

  • FCC looking into Comcast / Netflix blocking threat, Level 3 responds as analysts chime in

    by 
    Richard Lawler
    Richard Lawler
    11.30.2010

    News that Comcast had threatened to block internet backbone Level 3, which is one of the companies delivering Watch Instantly streams, sent shockwaves through the industry yesterday. Net neutrality advocates geared up for battle, Comcast insisted it was only enforcing the same arrangements other networks abide by while Roger Ebert and the rest of us fretted over Netflix access. Today, Level 3 issued a response to Comcast, claiming it is "distracting from the fundamental issue" which is free use of all content on the internet for its customers. Meanwhile, Multichannel News points out industry analysts say Level 3's claims of traffic discrimination "appear unfounded" while VideoNuze editor Will Richmond supposes Level 3 may have "bid too aggressively for the Netflix business and is now trying to recover." Most damaging to Level 3's argument are its own words from a dispute where it sought financial compensation from Cogent for using too much of its network's bandwidth: "For example, Cogent was sending far more traffic to the Level 3 network than Level 3 was sending to Cogent's network. It is important to keep in mind that traffic received by Level 3 in a peering relationship must be moved across Level 3's network at considerable expense. Simply put, this means that, without paying, Cogent was using far more of Level 3's network, far more of the time, than the reverse. Following our review, we decided that it was unfair for us to be subsidizing Cogent's business." Beyond analyst opinions and posturing the question of whether or not Comcast has the power to set pricing for access to its network, creating the toll road Level 3 is accusing it of being, is still at issue. That will certainly come into play at the FCC, where chairman Julius Genachowski mentioned at today's meeting that the agency is looking into Level 3's claims at the same time it continues to review the joining of Comcast and NBC. As far as your Netflix streams? Safe for now, though the company isn't commenting, Level 3 isn't the only provider it relies on for access and how any deal it might reach with Comcast could affect the service is still unclear. Update: Comcast has issued its own salvo of PR, including a video meant to breakdown exactly what internet peering is and what it wants to charge Level 3 for, 10 of its own facts about what it is, and is not doing, and a copy of the letter it's sent to the FCC about the issue. You can them all out in full after the break.

  • Counter-Strike shooting slowed by actual shooting

    by 
    Joshua Topolsky
    Joshua Topolsky
    08.21.2007

    At around 7 p.m. on Monday, ISPs around the country experienced a period of slowdown, which seemed inexplicable until workers discovered that fiber optic lines in Cleveland, Ohio -- reportedly owned by Level 3 Communications -- had been the target of sabotage... by gunfire. Anders Olausson, a TeliaSonera AB spokesman, said that the company had lost the northern leg of its network, and when technicians pulled up the lines to inspect, it was apparent that, "Somebody had been shooting with a gun or a shotgun into the cable." The damage was spread out over nearly two-thirds of a mile along the lines, and the effect was felt across multiple networks. Cogent Communications warned customers that they would be experiencing outages, and blamed the disruptions on "cut lines," and Keynote's Internet Pulse Report showed that the provider was experiencing significant latency. As of now, the saboteurs remain anonymous and their motives unknown, but undoubtedly scores of WoW players wait in fear of their next attack.