community-service

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  • Guild champions volunteer spirit beyond the borders of Azeroth

    by 
    Lisa Poisso
    Lisa Poisso
    01.05.2012

    From Olympic medalists and Hollywood actors to the guy next door, millions of people have made World of Warcraft a part of their lives. How do you play WoW? Where World of Warcraft and cool ideas and people meet, you'll find players who deserve 15 Minutes of Fame. Noble knights in shining armor are a dime (a silver?) a dozen Alliance-side in World of Warcraft. Where you find one or more Alliance roleplayers, you'll find a veritable solar flare of the Light. In most cases, however, the buck (or the Light, as it may) stops right here at the boundary between Azeroth and Earth. But in one longstanding Moon Guard (US) guild, the Light spills forth into all corners of members' lives. The Bearers of Light's noble guild foundation rests on charity, both in game and out. Moving beyond regular newbie zone assistance events, the guild recently embarked upon a real-world community challenge that's racking up life-changing results. Since its inception in the classic WoW era, this guild force for good seems to be filling an apparently unique niche among Azerothian guilds. Back in 2009, WoW Insider's David Bowers (then author of our roleplaying column) wrote about discovering the guild with his own character: "The guild I eventually chose is called The Bearers of Light on the Moon Guard server, and I chose it because its members pledge to be kind to others. It was the first and only guild I've ever seen in World of Warcraft that is explicitly founded around the spirit of benevolence and charity. I felt that it was a perfect match for me personally -- if you've seen movies like Pay It Forward or read about ideas such as random kindness and senseless acts of beauty, then you will have seen the kind of impact this theme can have on a group of people. Once kindness itself is a goal, it makes life so much more livable." Looking for inspiration to start your new year off on the right foot? Look no further than The Bearers of Light.

  • Blizzard developers are out there

    by 
    Adam Holisky
    Adam Holisky
    05.05.2008

    An interesting discussion went on in the Community Service forums yesterday concerning the role Blizzard developers play in those very forums. A poster was obviously attempting to troll and start some argument, asking if the Blizzard devs actually do read what people write or pay attention to the community at large. Kisirani, a Blizzard developer, responded that indeed they do.A few interesting things came from subsequent blue posts that help outline the roles of the developers and community managers. First, it is the job of the community managers (CMs as we call them) to do just what their title says: manage the community. This includes the forums and everything that goes on in there. Kisirani tells us that they regularly collect feedback and suggestions and pass them along to the developers. Kisirani makes it a point to say that they don't have enough time to read everything themselves, and if they were to read everything the game itself would not be developed – and again, this is where the community managers come into play.