developer-communication

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  • The Daily Grind: How much communication on major bugs is the right amount?

    by 
    Eliot Lefebvre
    Eliot Lefebvre
    08.20.2013

    A lot of people were very interested in taking part in Final Fantasy XIV's open beta. Unfortunately, for a substantial number of players, the beta started and stopped with Error 3102. Leaving aside debates about whether or not this should or should not have happened, I think one of the big problems for several players was that the developers simply didn't discuss the issue with players until the test period was nearly over, which meant that there was no way of being certain that anything was being done. You could make the case that it's better for developers to be focusing on actually fixing the problem instead of updating people on the status of the problem. But silence can look a lot like ignorance at a glance, and no one wants to be ignored when something damages the game experience. So today we ask you, readers: How much communication on major bugs is the right amount? Do you want an acknowledgement and nothing more until it's fixed, or do you want hourly status updates from the development team? Every morning, the Massively bloggers probe the minds of their readers with deep, thought-provoking questions about that most serious of topics: massively online gaming. We crave your opinions, so grab your caffeinated beverage of choice and chime in on today's Daily Grind!

  • Reminder: Twitter developer chat today

    by 
    Gregg Reece
    Gregg Reece
    04.16.2010

    Just in case the news of a star pony has distracted everyone, there will be a Twitter developer chat this evening at 5:00 p.m. PDT / 7:00 p.m. CDT / 8:00 p.m. EDT. For those of you unfamiliar with these, a couple of developers start answering your tweets directed at @warcraft or just with the #BlizzChat hash tag. As usual, we will have a live transcript of the event up here on WoW.com as it happens. We're hoping to hear additional information as well as clarification on the recent class previews and expect that will take up most of the time. Previous chat transcripts: Feb. 26, 2010 Jan. 15, 2010 Oct. 22, 2009 Bornakk We will be holding our next developer chat on Twitter this Friday, April 16, at 5:00 p.m. PDT with two members of World of Warcraft's class design team. This chat session will focus on the recently released Cataclysm class previews that you can see here: http://forums.worldofwarcraft.com/thread.html?topicId=24038460683&sid=1 Questions will be taken live through Twitter, so be sure to sign up for a Twitter account and follow @Warcraft (http://www.twitter.com/warcraft) in order to participate! To submit a question for the developer chat, please tweet using the #BlizzChat hashtag between 5:00 p.m. and 6:00 p.m. PST on April 16. Due to the character limitation on responses within Twitter, all answers will be posted on the World of Warcraft forums in a dedicated thread. source

  • Alganon developer roundtable answers player questions

    by 
    Eliot Lefebvre
    Eliot Lefebvre
    12.29.2009

    Coming up on its first full month of being live, Alganon has had a bit of a rocky start thus far. Whatever one's opinions on the game might be, however, the amount of enthusiasm the development team has for their game is admirable, and any issues it has certainly can't be attributed to a lack of caring. The most recent communication has been the release of a new developer roundtable, with several questions from the game's community answered directly by the developers. One of the largest highlights in the discussion is the question of gear prerequisites. Rather than focusing exclusively on level-restricted items, Alganon also has equipment limited by the game's study system instead of experience. There's also talk of multiple instance sizes within the same map, with each "version" re-tuned for the differing number of players in the encounter. Or, if you prefer non-sequiturs, there's a reference to The Lonely Island in a discussion of the game's current and upcoming transport options. The full set of questions and answers can be found on the official site, and includes further discussion on instance unlocking and the upcoming in-game event "The Dawning." If you're interested in the game on any level, it's worth taking a look.