Ed Bott
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AppleCare rep tells Ed Bott Mac malware reports are up
An anonymous AppleCare support representative spoke to ZDNet's Ed Bott over the weekend, telling the reporter that complaints about malware infections on the Mac increased significantly in the first half of May. "This last week over 50% of our calls have been about [malware]," said the AppleCare staffer. "In two days last week I personally took 60 calls that referred to Mac Defender." Earlier this month, a new series of malicious software packages with names like "Mac Defender," "Mac Security" and "Mac Protector" began to assault Apple's computing platform. Websites would alert users their Macs were infected and persuade them to download and install "Mac Defender" to protect their computers from the alleged attack. Rather than eliminate malware, these trojans prompt users to provide credit card information to their authors. It's all a scam. Even so, the scam appears to be quite effective. The AppleCare staffer claims many callers believed the warnings from these malware packages were legitimate or came from Apple, and in the last week, call volume for the computer-maker's support lines was up to five times higher than normal. "I really wish I could say not many people will fall for this, but in this last week, we have had nothing but Mac Defender and similar calls," the AppleCare representative told Bott. It's unclear from Bott's interview how many callers had actually installed the phony "Mac Defender" software and how many were calling to verify the authenticity of an alert on a website claiming their computers were infected. The AppleCare staffer's facts and figures are notably anecdotal. It's difficult, for example, to reconcile a five-fold increase in call volume since the malware attacks began when only half the calls have to do with "Mac Defender." Although the AppleCare staffer's story sounds a lot like a surfer boasting about a tremendous wave, it's important to use common sense when installing software from the internet. Unlike a virus or worm that sneaks onto a computer without authorization, trojans like "Mac Defender" require an administrator to provide his or her password and knowingly install the malicious software. When TUAW first reported these malware attacks, we offered some helpful tips for avoiding these digital con games. Is this AppleCare representative capitalizing on the latest wave of Mac malware hype and exaggerating his or her story for attention? Or is the "Mac Defender" family of trojans really gaining traction among a community of unsuspecting Mac users? Let us know what you think in the comments.
Ed Bott's side-by-side Mac and PC experiment
ZDNet's Microsoft reporter Ed Bott is switching to a Mac. It's not forever and not in the way that you may be thinking, but for the time being he has decided to get serious about a side-by-side Mac and PC comparison he started over a year ago. Using a Mac mini and an HP Pavilion Elite desktop connected to dueling 24-inch monitors and sharing a single keyboard and mouse, he's not so much switching (wonder if he has watched the Apple "Find Out How" videos yet) but rather working towards his goal of being "comfortable enough to move between machines and use the best tools on each one with as little friction as possible." Using Synergy, open-source software that allows the use of one keyboard and mouse with both machines at once, Bott can move between them at will throughout the day. While this first installment in his "switch" is mostly about getting everything set up correctly, future discussion will include any hassles of platform switching and a comparison of the latest Office versions on each. Sure sounds like a much more complicated way of switching than the method I used with my Mom, which was to ask her to please just listen to me and buy a Mac. She's been thankful ever since.
Windows 7 includes a driver for the DirecTV HDCP-20 USB tuner
We all have our hopes up that the elusive DirecTV HDPC-20 dual HD USB tuner for Windows Media Center will have support in Windows 7, but after three years of it being vaporware, we have our doubts. Things are looking up however as our friend Ed Bott found the little gem pictured above in the pre-beta version of Windows 7. This is easily convincing enough to make us confident that by next Christmas, we'll be able to finally enjoy H.264 encoded HD from DirecTV on Windows Media Center. And no, we don't expect this to be OEM only like ATI CableCARD tuners and if we were to guess, we'd say it'd cost about $200, but that's all speculation.
Vista pricing leaked?
Now that the commercial release of Microsoft's Vista operating system is just around the corner (well, probably), the question on most people's minds is, "how much is it gonna cost me?" Fortunately, the titular Ed Bott of "Ed Bott's Microsoft Report" over at ZDNet blogs came across some rather interesting information on that very topic this morning; it appears that Microsoft Canada's website accidentally posted the SKUs and matching prices (in Canadian dollars, of course) for all of the forthcoming flavors of Vista. Although the items have since been removed, Bott managed to copy down the prices, and they read as follows: $499 for Ultimate, $379 for Business, $299 for Home Premium, and $259 for Home Basic, with the corresponding upgrades listed at $299, $249, $199, and $129, respectively. Now keep in mind that these are Canadian prices for the Canadian market, so simply doing the currency conversions won't give us an accurate idea of what these packages will cost in the US. In order to put things in perspective, Bott compared the relative prices of future Vista versions with current XP versions in both markets, and extrapolated likely US pricing from that data. Based on his calculations, retail pricing for the full / upgraded flavors of Vista in America should look something like this: Ultimate going for $349 / $199, Business at $269 / $179, Home Premium for $239 / $139, and Home Basic priced around $199 / $99 -- in other words, not much more than you'd be paying for XP today, and nowhere near the high of $450 that'd we'd previously heard.
