leadership

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  • Officers' Quarters: A runaway success

    by 
    Scott Andrews
    Scott Andrews
    09.02.2013

    Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook. Many guilds struggle to find recruits. The guild in the email below is not one of them. In fact, if you're looking for someone to blame about your recruiting difficulties, you might want to look at these guys. With seven raid teams and chapters across multiple games, this guild leader's problem isn't too few players, but too many. Dear Scott! I am longtime WoW-player (since patch 2.4) and reader of WoW Insider. This site is my favorite place to read news and articles about a game. Most important is that audience of readers is quite nice and constructive. It is always nice to read. This is one of the reason, why I ask for advice here. Currently I am leader of WoW-wing in middle size MMO-community, there are 250+ members. Half of our members play Guild Wars 2, another half plays WoW. Now we experience some growth problem... Initially it was planned to create PvE-oriented guild with at two raid teams at the best. We were recruiting mostly via our blogs. First raid team managed to clear MSV in three weeks in February and started to progress further. More progress, more people came to us. We were not hardcore or even semi hardcore raiders. We raid two nights a week, six hours in total. It is quite casual from my point of view, but seemed like we attracted an attention. Number of members started to increase pretty fast. Before the end of the April we had four raid teams and plenty of socials, who did want to raid, but anyway had a good time in game.

  • The Guild Counsel: What's the worth of a website?

    by 
    Karen Bryan
    Karen Bryan
    08.29.2013

    On the "to-do" checklist of practically every guild leader is setting up and maintaining a guild website. It's a central hub that serves as a source of news, a resource base, and a virtual locker room where members can bond with one another. But websites come with their fair share of drama and potential problems, and game changes through the years have put into question whether guild sites are still relevant. Have guilds outgrown guild sites? Let's look at whether they're worth it in this week's Guild Counsel.

  • Officers' Quarters: Loot system for mounts

    by 
    Scott Andrews
    Scott Andrews
    08.26.2013

    Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook. One situation that officers and raid leaders are frequently unprepared for is a rare mount dropping from a boss. Many times, players aren't even aware that specific bosses drop mounts, because they drop so rarely. Without a specific policy in place, you have to make one up on the spot -- which is not a great idea. One guild just ran into this problem, and they want to know the best system for mounts. Hi Scott, Last night the officers of our 25-man raid group encountered a bit of a dilemma. Heroic Ji-Kun dropped the Clutch of Ji-Kun mount and we, the officers, had to decide how to deal with it. We use the EPGP lootmaster system, but didn't have any rules in place for how our raiders should roll on the mount. After a brief discussion we decided that we would just put a free roll for all players of Raider status and it would go to the highest roller. Other officers began to bring up valid points for the future, the next time a rare mount drops. What sort of requirements should we put on who is allowed to roll on mounts the next time one drops from a boss? Most of the other officers are saying "Raider" status, at least 1 month with the guild, and 90% attendance should be required before we roll. I felt the attendance clause was a bit strict, because it's not a combat item and it doesn't enhance the raid's performance in any way. The others feel that we should be rewarding people for having good attendance, which I feel is a valid point.

  • The Guild Counsel: It's time to meet your fellow guildmates

    by 
    Karen Bryan
    Karen Bryan
    08.22.2013

    While game conventions are usually focused on video games, panels, and really cool fan-made costumes, one of the best parts of going to a con is meeting up with fellow players. And for guilds, an opportunity to finally put face to names is a major moment. While players might shy away from guild meet-and-greets, it's actually a terrific opportunity to strengthen ties and cut down on the potential for drama in the long run. More importantly, it's an important step toward making gaming seem less "weird" and more like any other "normal" group activity or shared interest. In today's Guild Counsel, let's take a look at why guild members should come out from behind the computer screen and attend a guild meet-and-greet.

  • Officers' Quarters: Revisiting my Mists wish list

    by 
    Scott Andrews
    Scott Andrews
    08.19.2013

    Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook. In January 2012, I wrote up a wish list of improvements to the guild experience that I wanted in Mists of Pandaria. We're at the point now in the expansion's life cycle where all major features have been revealed. The next big additions to WoW will come in patch 6.0. So let's look back at what we got in Mists and what we're still waiting for. Wish 1: Treat legendary items as guild rewards, not player rewards. Status: Granted, in a way In my original list, I wrote about the drama that legendaries created in guilds and wished for a way to reduce that drama. I suggested that a legendary item should be bound to the guild that helped a player to earn it, rather than the player. Instead, Blizzard took legendaries in a direction that no one expected: they created a quest line that anyone could complete. In doing so, they took away the drama factor. They released officers from the burden of deciding who would receive a legendary and who wouldn't. For most guilds, this has been a welcome change.

  • The Guild Counsel: Filling gaps when guild members leave

    by 
    Karen Bryan
    Karen Bryan
    08.15.2013

    Imagine a scenario where a baseball team is heading into a do-or-die game, and as the coach is making up his lineup, he hears that his best hitter decided to take a break and take up knitting. Or a business manager who is scheduling a crucial demo of his new product with investors, only to find out that his star performer just took a job with a rival company. The result would be nothing short of catastrophic. Just about every guild leader who's been around for any length of time has had to deal with sudden and unexpected gaps in the roster, and it usually comes at the worst time for the guild. While it can cause no end of stress for the leadership and become a potential guild breaker, it's actually a natural part of the game and of guild management. Let's take a look at the issue of filling gaps in this week's Guild Counsel.

  • Officers' Quarters: Last man standing

    by 
    Scott Andrews
    Scott Andrews
    08.12.2013

    Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook. Guild leadership is a tenuous social construct. It's all volunteer. It's based purely on someone's commitment to a community of people, most of whom they have never actually "met." It's based on their continued enjoyment of a single game, over months and years. When you look at it that way, it's amazing how stable and long-lasting some guilds can be, thanks to dedicated and enthusiastic leaders. This week's email, unfortunately, is about a guild in a different situation. It's from an officer who, after a series of mishaps and disappearances, is the last leader left. Hi Scott, First off, let me say that I'm a huge fan of your column, it's helped me out a lot in the past. I'm currently one of 3 officers in a midsize guild. My guild has recently been hit by a perfect storm of bad events over the summer. The guild's raid team has seen moderate success since the end of Cataclysm, enough to keep 8 people interested in raiding. However, we haven't been able to fill a raid team since Mists of Pandaria launched. I'm the PvP officer for the guild, but our Guild Master put a horrible new rule in place (disallowing any kind of guild events on Raid Nights) in January that send our entire PvP team off to another guild. Ever since then I haven't been able to recruit and gear enough people to make a full team. All of the issues started at the beginning of June, when our Guild Master started logging on less and less. He'd only log on for raids, but after a few weeks, he stopped logging on at all. In addition to that, one of our 3 officers stopped logging into WoW completely in mid-June. My colleague and I just kept trying to drive up guild activity with events, gearing nights, and raids, just trying to keep the raid team afloat.

  • The Guild Counsel: EQ Next, guilds, and you

    by 
    Karen Bryan
    Karen Bryan
    08.08.2013

    Once again, SOE Live has come to a close, but with all the news about EverQuest Next, there are several questions left unanswered, particularly when it comes to the social side of gameplay. Each week here, we look at questions related to guild leadership, but over the years, the design process of MMOs has had as much a role as anything in how guild leaders make management decisions. It's been less than a week since we first saw the EQ Next reveal, and there are already many guilds mobilizing and preparing for their first adventures together in game. So let's look at a few of the questions related to guilds and the social side of EverQuest Next in this week's Guild Counsel.

  • Officers' Quarters: When your raiders break up

    by 
    Scott Andrews
    Scott Andrews
    08.05.2013

    Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook Romantic relationships sure can complicate running a guild. If you lead a raiding guild long enough, someday you're going to have romantic partners who raid together. Sometimes they meet in the game and develop a relationship. Sometimes one convinces the other to raid with them. Either way, when a breakup occurs, it can have a big impact on your raid team. This week, an officer who lost a raider over a breakup is wondering what to do about it. Dear Scott, First off let me say I'm a fan of your column, every time I'm asked for help by an officer or friend I point them to your posts first and my guild even has your blog in our officer handbook. But let me get to the point of this letter, I'm currently an advisor for a small guild of players that moved over from our old guild when they had a fallout with the new guild master (and co-gm). Things have been going well if not great (2 heroic kills ...). However issues relating to guild members dating has often resulted in one of them leaving the guild because the other isn't taking the break up well. Up until the latest one I haven't been around to talk to the member leaving (player A). Sadly I wasn't successful and he still left however I did find that the other guild member (player 1) wasn't taking the break up well and player A just didn't feel conformable in the guild any more. I don't know what to do, I don't want to lose player 1 if I confront her but I don't want lose player A as well. Kre

  • The Guild Counsel: How EverQuest influenced guild management and why it's time for change

    by 
    Karen Bryan
    Karen Bryan
    08.01.2013

    Today marks the start of SOE Live, and many MMO fans are eagerly awaiting the big reveal of EQ Next. But as we look forward to the newest title in the EQ franchise, it's worth taking time to look back at the beginning of EverQuest, particularly when it comes to guilds and guild management. In the early days of the game, there was practically nothing for budding guild leaders to consult for advice, so guild management practices were largely driven by trial and error as well as the challenges of the game (and there certainly were some challenges!). Over the years, MMOs have introduced some major design changes, but guilds still tend to look the same as they did over a decade ago. As we approach the reveal of EQ Next, let's look back at guild life in EQ and why it might be time to rethink commonly accepted practices in guild management.

  • WowStead Guild Hosting services to close down

    by 
    Olivia Grace
    Olivia Grace
    07.29.2013

    Guild Hosting service WowStead is closing its doors, in order to change members over to a system that provides a better service. WowStead sent out an email to users this morning informing them of such, and giving them time to transfer over to the GuildLaunch service. Without having access to any more information it is difficult indeed to postulate about the reasons behind the shift, but nonetheless, if your guild is hosted with WowStead, you will need to think about a new solution. The GuildLaunch transfer site asserts that it will make the move as easy as possible, and honor any payments made, but there are always other options, and maybe this is the time to consider them. There are a huge number of services out there, as a cursory google search will reveal, so choose wisely, or take the transfer option, but whatever you decide, enjoy your new home! If you're in need of guild advice, do check out Officers' Quarters, and you'll find the full letter from WowStead after the break.

  • Officers' Quarters: Inner circle

    by 
    Scott Andrews
    Scott Andrews
    07.29.2013

    Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook. Does your guild have multiple tiers of leadership ranks? Such a hierarchy can help you to organize roles, but it can also cause resentment and infighting. This week, we hear from one officer who's fed up with it. Hi Scott, I am an officer in a medium size level 25 social guild. The guild has been around since WOTLK, has been through the normal ups and downs, but now seems to be in a good stable place with active, happy guildies. The leadership structure is set up with a GM, 3 Council members (GM is one of them), and 5 officers. This is for a guild with about 500 members. For about the past 6 months, the officers have been systematically stripped of more and more of their duties, to the point where all decisions now lie only with Council. Officers have no input into admitting new guild members, except to be able to invite alts of current members. Officers also have no input into decisions on various guild perks we offer, such as Riding Scholarships, assistance with profession leveling, selection of class leaders, membership guidelines, etc. Officer meetings have pretty much become sessions in which Council members take turns berating the officers for not contributing enough to the guild bank, or for failing to motivate other guildies to participate in guild activities.

  • Senior VP Bob Mansfield removed from Apple's leadership page (updated)

    by 
    Darren Murph
    Darren Murph
    07.28.2013

    It could mean nothing, but it could mean everything. As of this morning, Bob Mansfield was still a senior vice president at one of the world's most iconic technology firms. As of now, his leadership bio is nowhere to be found on Apple's official web presence. If you'll recall, Mansfield has had an interesting couple of years at Apple. In June of 2012, he abruptly announced that he was retiring. A couple of weeks later, he publicly addressed mounting criticism regarding Apple's computers and their relationship with EPEAT, seemingly putting the kibosh on said retirement. A few weeks following that, Mansfield actually got a promotion, with his responsibilities growing once again during the executive shakeup of October 2012. It's unclear if someone accidentally deleted the profile of one of Apple's most important figureheads (read: unlikely), or if Mr. Mansfield truly has stepped aside, but we'll be reaching out to Apple in hopes of clarifying things. Update: Reuters' Poornima Gupta is reporting that Mansfield is "no longer with Apple's executive team, but will remain at Apple working on special projects reporting to Tim Cook."

  • The Guild Counsel: How to share power (and live to talk about it)

    by 
    Karen Bryan
    Karen Bryan
    07.25.2013

    Many guilds rely on a set structure of leadership, with a chain of command composed of officers and a guild leader at the top. But it's no easy task for one person to handle all of the responsibilities of management, and sometimes, a guild will instead use a system of co-leadership to make things work. It's a delicate balance, but having more than one person as a leader can be an effective way of running a successful guild. Let's look at what enables this unorthodox leadership structure to work well in this week's Guild Counsel.

  • Officers' Quarters: Creating a raid team in a PvP guild

    by 
    Scott Andrews
    Scott Andrews
    07.22.2013

    Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook. The last two weeks we've talking about second raid teams and what to do when that second team blows up. This week, it's time to get back to basics. One officer wants to know how to create a brand new raid team in a PvP guild. Dear Scott, Could use some help with building a new raid group. Let me start off with some history. For the last year I have been in a pretty much PVP only guild. Being an avid raider, my taste buds were tingling for some boss kills. I have been in the guild for about a year and I am a core officer. So my dilemma... I am trying to start recruiting from within the guild so far I have about 7 people who are interested. But I know I am going to need to reach outside the guild for people who want to raid. I have never personally recruited for raiding only led raids.

  • The Guild Counsel: Making sense of the guild bank

    by 
    Karen Bryan
    Karen Bryan
    07.18.2013

    Guilds face big challenges each week from tough bosses, heavy competition from other guilds, and even internal strife. But there's one thing that can pose an even greater challenge: managing the guild bank. More and more MMOs are including central guild storage that members can access, but it can quickly get out of hand if not managed well. A guild bank might seem fairly innocuous, but there are some potential problems to watch out for and some things that make it easier to get all those resources and items into the hands of those who need them. Let's look at some ways to keep the guild bank running smoothly in this week's Guild Counsel.

  • Officers' Quarters: Leftovers

    by 
    Scott Andrews
    Scott Andrews
    07.15.2013

    Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook. Last week we heard from a raid leader who was weighing the creation of a second raid team. Ultimately, it seemed like a bad idea. This week, we hear from an officer who has already tried -- and failed -- to create a second team. Now he has extra raiders that he's not sure how to handle. Dear Scott, I would like your opinion on a subject- the veritable, hated bench. See, I tried recruiting for a second group in an attempt to make sure that players beyond our core ten were in the guild and seeing raids, but that hasn't worked out for us at all. It's really been a headache to manage and hard to fill (since everybody who responds to my ads is always interested in our weekday heroic runs. However, now that we've scrapped the idea of having a second group, I could use some advice on how to successfully maintain a 13 or so person roster for a 10 player raid.

  • Siege of Orgrimmar Preview: Norushen

    by 
    Matt Low
    Matt Low
    07.14.2013

    Norushen is expected to be a part of the third encounter in the Siege of Orgrimmar that's coming in with patch 5.4. After we cut through the trash, we found that Norushen prevented us from going any further. Apparently, he detected that we were full of pride and said our bodies had to be purged before we could advance onwards. Our main job here is to defeat the Amalgam of Corruption. It's the elements of pride within us combined into something that we can tangibly kill. If we don't kill the Amalgam within 7 minutes, Norushen's quarantine zone kills everyone. And how does one about purifying themselves? Why I thought you'd never ask!

  • The Guild Counsel: The guild leader's gone - now what?

    by 
    Karen Bryan
    Karen Bryan
    07.11.2013

    Every guild needs a good leadership structure in order to succeed, and much of it revolves around the guild leader. The leader helps establish the vision, tone, and atmosphere for the guild, screens potential members, and establishes goals for the guild to work toward. But there is a growing number of in-game powers that a leader has as well, making it even more important for him to be online and active. So when a guild leader suddenly becomes inactive, the guild comes to a virtual halt, and it can lead to a guild's downfall. And unlike most other guild problems, this one can't always be solved internally. Let's look at the issue of MIA guild leaders and why studios should sit up and take notice.

  • Officers' Quarters: Expansion team

    by 
    Scott Andrews
    Scott Andrews
    07.08.2013

    Every Monday, Scott Andrews contributes Officers' Quarters, a column about the ins and outs of guild leadership. He is the author of The Guild Leader's Handbook. Here at the OQ we've heard from a lot of guilds who are being massacred by normal mode Throne of Thunder. This week it's refreshing to hear from a guild that has found unexpected success in Tier 15. They're now weighing a second raid team, but the raid leader has doubts about this expansion. Hello Scott, I'm the raid leader of a casual, family centered guild. We have always been on the lower end of the raiding curve, clearing raids only after they have become old content. However most recently we have been progressing remarkably well during Mists. For the first time our guild has attempted the raid while still current. While only going 3/12 in Throne of Thunder is nothing to the guilds who are now farming heroic Ra-Den, it has greatly lifted the spirits of our guild and it's members; so much so that there is now talk of forming a second raid team.