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Dell cops to XPS 700 delays
Apparently consumers who ordered Dell's XPS 700 gaming PC have not yet received their machines in the mail, and in the face of increasing complaints, the company has finally come clean on the issue. According to Dell's new one2one blog, the Pentium D- and Pentium Extreme-powered versions of the tower have indeed been delayed, though no specific reason is given -- all that's being said is that inadequate processor inventory is not to blame. While Dell isn't currently providing customers with a solid ship date, folks who ordered their 700 prior to July 18th will receive either a free upgrade to a Core 2 Duo CPU or a gift card for some unknown amount as a bribe to keep them from canceling their orders big thanks for being so patient. If you already have one of these desktops on order, expect to receive a call from Dell customer service in the coming days outlining your options and presumably apologizing for keeping you waiting. And if you haven't already ordered one, well, maybe you can get a good deal on an XPS 600 Renegade on eBay.
The official Dell weblog?
Dell, that little computer company that could (and often does) mock Apple, has launched an official blog. one2one, Direction Conversations with Dell is an attempt by the company to open a dialogue with its customers and, I imagine, make the Dell experience a little better.I'm not a big fan of Dell's machines but I applaud this attempt to interact with their customers, I mean their blog even has comments enabled! How much would you like to bet that we will never see an official corporate blog from Apple, or at least not as long as Steve Jobs is at the helm?
