presidentssurveillanceprogram
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The CIA couldn't properly use a mass surveillance program for years
Whatever you think about the morality of using mass surveillance to catch evildoers, the technology only works if people can use it -- just ask the CIA. The New York Times has obtained a declassified report revealing that that the agency was largely kept in the dark about the President's Surveillance Program (aka Stellarwind), which allows for bulk data collection, until at least 2009. Only the highest-ranking officials could use PSP as a general rule, and those few agents that did have access often didn't know enough to use it properly, faced "competing priorities" or had other tools at their disposal. To boot, there wasn't documentation showing how effective the program was in fighting terrorism.
