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Hands-on with Puggable
We first heard about Vivox's Puggable service back at the Austin Game Developers Conference -- Vivox is a company that runs voice chat for online games, and Puggable is their attempt to target the WoW audience with a quick and easy way to put a group into voice chat. The site is still in a closed beta, but it's slowly opening up, and so as soon as we got a chance to jump in and test the service out, we took it.So what's the verdict? While Puggable's basic mechanics seem to work (by following their instructions, you can get a group into voice chat), the system itself is not quite ready for prime-time. Not only does it have an installation process that most cautious WoW account holders will scoff at (you have to install an Internet Explorer or Firefox addon, and restart your browser to use the service), but the real draw of the system, being able to browse and see player information at a moment's notice, aren't all there quite yet. Read on for our experiences.%Gallery-75677%
AGDC09: Easy voice chat for PUGs with Puggable
If all you play is World of Warcraft, then you might not have heard of Vivox -- but they're the people providing integrated voice chat solutions for EVE Online, EverQuest, EverQuest II, Star Wars Galaxies, Second Life, Fallen Earth, All Points Bulletin.. I'd go on, but you probably get the point. This week at AGDC, Vivox is spreading its wings with the announcement of two new web-based voice chat applications: Vivox Web Voice for Facebook and Puggable for World of Warcraft players. Though the two use the same technology, Puggable is definitely targeted at the WoW-playing audience. I had a chance to sit down and chat with Vivox about Puggable at AGDC, and, though I haven't had a chance to get hands-on time with it, I've got to say the idea has a lot of appeal.So what do you need to do to start chatting? Just fire up your web browser, point it to Puggable.com and create a chat room for your group. To invite others, all you need to do is share a link. The site will display character stats for your player from the armory (as seen in the above screenshot) for easy viewing by your entire group. And if you wish to select the instance you're running and the boss you're going to fight, Puggable will automagically pull up links for strategies, videos, and loot. No one needs to download or configure software (unless you're playing WoW with people who don't have web browsers... but that would just be silly) and there are no passwords to remember, share, or change. I'm hesitant to say it's fool-proof, but it certainly looks like group communication and organization simplified.Puggable is presently in closed beta (though if you're interested in testing it, you can sign up on their site) with plans for a more open beta in the next few weeks.
Defining "PuGgable"
Alan over on WoW LJ has a great question: just what is PuGgable? Lots of people are talking about Naxx and Vault of Archavon and Obsidian Sanctum as PuGable, or able to be taken down by a pickup group, but just where does the line get drawn? Is 25-man Naxx able to be killed by a PuG? Sarth with three drakes? Ulduar?Most of the 10-man instances are generally easy enough to be dropped by a pickup group, in my experience, though probably not for the achievements. A well-geared PuG can roll right through Naxx or VoA without any problems at all. But when you start getting into the achievements (Sarth with drakes) or the higher content (Eye of Eternity is tough unless everyone in there is experienced), then things get a little shady. Which is why lots of PuG leaders will be checking gear and achievements -- they'd rather take along someone who's already done the content than worry about pulling newbies through. Services and reputations can help that a little bit too -- a good friends list can come in very handy for PuGging even hard content.And I'd say Ulduar is not PuGgable, yet, for a number of reasons. First of all, it's brand new, which means that most pickup folks won't know the fights, and that leads to wipes and only about one or two bosses down. Plus, since it is so new, every raid reset counts, and guilds don't want their raiders using up their resets when there's a guild run later in the week (of course that's not an issue for Naxx, which most guilds have on farm anyway). Though as more people gear up and more guilds make progress in Ulduar, you have to think there'll be PuGs in there as well
