robo-calls
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TWC robo-calls customer 153 times, now owes her $229,500
Reuters reports that Time Warner Cable has been slapped with a hefty ($229,500) fine after hammering one of its own customers, Araceli King of Irving, Texas, with robo-calls. The cable company reportedly autodialed her 153 times in less than a year. The kicker: they weren't even looking for her -- TWC was actually looking for the guy that originally owned the phone number. But even after repeatedly pleading with the company and a seven minute discussion with a TWC rep in which she made it clear that she wasn't Luiz Perez (the number's original owner), she kept receiving calls. The harassment was so consistent and extensive that the company continued calling her -- an astounding 74 times -- after she instigated her lawsuit in March 2014.
