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Samsung offers in-person service for Galaxy phones in the US
Ask iPhone owners why they remain loyal and they'll likely cite convenient support as one reason: they can walk into an Apple Store and get a prompt fix that's rarely available for other devices. Samsung is taking steps to level the playing field, however. From March 15th onward, you can visit one of 300-plus uBreakiFix service locations in the US and get officially sanctioned in-person repairs on recent high-end Galaxy phones, ranging from the S6 and Note 5 through to the S9 and Note 8. The two companies are promising same-day repairs, often in less than 2 hours for "most" problems.