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FCC implements a 'clear ban' on surprise phone bill charges
The FCC has been willing to tackle surprise phone bill charges for a long time, but now it's more explicitly forbidding the practice. The regulator has approved rules that include a "clear ban" on cramming, or slapping customers with unauthorized charges on phone bills. The activity was already illegal, the FCC said -- this mainly "reaffirms" the agency's authority to crack down on bad behavior.
