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  • Twitter adds business auto-replies for faster customer service

    by 
    Andrew Dalton
    Andrew Dalton
    11.01.2016

    Twitter has been coming to terms with its role as a customer service platform recently, and the social network's latest update for business users should help speed up response times even further. According to today's announcement, Twitter is rolling out quick replies and welcome messages for businesses who communicate with their customers via DMs.