In an effort to prevent more hacked accounts from posting crypto scams, Twitter has apparently chosen to temporarily disable tweets from verified accounts. Though the company has not yet confirmed this to us, Engadget staffers have experienced this with our own verified accounts. At the same time, we were able to tweet using our unverified accounts. Other users on Twitter were having the same experience.
You may be unable to Tweet or reset your password while we review and address this incident.— Twitter Support (@TwitterSupport) July 15, 2020
So far, the only tweet we’ve seen that acknowledges the issue is this one from Twitter Support, which states “You may be unable to tweet or reset your password while we review and address this incident.” We’ve since reached out to Twitter for additional information.
While verified users were unable to tweet, they could still retweet. Several prominent Twitter accounts (like NBC News below) have taken to posting from alternate accounts and then retweeting them from their official verified accounts as a workaround.
It appears Twitter has halted tweeting from verified accounts as they deal with the July 15th verified account compromise event.— Temporary NBC News (@TempNBCNews) July 15, 2020
We will temporarily tweet significant updates here, and retweet them to our verified accounts, as a service.
Most, if not all of the hacked accounts from earlier in the day were from verified accounts such as Elon Musk and Barack Obama. This could be the company’s way of preventing more of those crypto scam tweets from occurring, at least temporarily.
Verified Twitter accounts typically include not just celebrities and politicians, but also media outlets, brands, emergency services, public transit alert systems, official government agencies and more.
Update 8:31pm ET: It appears that the ability for verified accounts to tweet has returned, but it might be in flux. Twitter Support tweeted the following statement:
Most accounts should be able to Tweet again. As we continue working on a fix, this functionality may come and go. We're working to get things back to normal as quickly as possible.— Twitter Support (@TwitterSupport) July 16, 2020