When Elon Musk took over Twitter, he said he would offer to previously banned and suspended accounts. Since then, he’s restored dozens of controversial high-profile users, including (who has yet to return to the platform), comedian Kathy Griffin, and a number of and members of the .
Now, Twitter is opening a public-facing appeals process, which will allow anyone whose account has previously been suspended to request reinstatement. The company posted a link to an accessible to users who are able to log into an account that’s previously been locked or suspended.
Starting today, anyone can request that we review a suspended account for reinstatement under our new criteria. You can submit an appeal here: https://t.co/av9ppXW9of https://t.co/rgvflHgy15— Twitter Safety (@TwitterSafety) February 1, 2023
Earlier this week, the company a new appeals process would be coming as part of its policy to take “less severe actions” against rule-breaking accounts. “Going forward, we will take less severe actions, such as limiting the reach of policy-violating Tweets or asking you to remove Tweets before you can continue using your account,” the company said. “Account suspension will be reserved for severe or ongoing, repeat violations of our policies.”
Twitter added that appeals would be “evaluated under our new criteria for reinstatement." But it didn't elaborate on what that criteria would be, or how long the process might take. The company says it expects to receive a “high volume” of requests and that reinstated requests are expected to “follow our rules.”