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Twitter tones down new buttons after complaints of eye strain

People complained about getting headaches and eye strain due to Twitter's accessibility changes.
Twitter
Twitter
Mariella Moon
Mariella Moon|@mariella_moon|August 14, 2021 11:44 AM

A few days ago, Twitter rolled out a number of design updates meant to make the website more accessible. It introduced a new proprietary typeface and increased contrast to make buttons and other visual elements like images stand out. Just because those changes make the website more accessible for some people, though, doesn't mean they work for everyone. As TechCrunch and CNET note, complaints started pouring in after the update went out, with people reporting eye strain and headaches caused by the changes. Now, the social network has announced that it's adjusting its buttons' contrast levels to make them easier on the eyes. 

Twitter said it made the adjustment after people sent in complaints that the "new look is uncomfortable for people with sensory sensitivities." The company's accessibility account started asking for feedback a day after the updates went out, promising to track it all. Sounds like it's stayed true to its word, though the Chirp font remains even if it's supposedly giving people headaches. Twitter also hasn't changed the new colors for the Follow button, which has caused quite the confusion: The button is now filled in with black for accounts you've yet to follow and shows up with a white background for accounts you're already following. It used to be the other way around.

The company may release more fixes to its accessibility update in the future, though. It told TechCrunch that "feedback was sought from people with disabilities throughout the process, from the beginning." However, it knows that "people have different preferences and needs and [it] will continue to track feedback and refine the experience." Twitter added: "We realize we could get more feedback in the future and we'll work to do that."

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Twitter tones down new buttons after complaints of eye strain