Who knew that all we had to do to solve Blizzard's communication problems was, y'know, ask? Azarialle puts out the idea of what you'd ask a CM if you were sure the question would be answered fully, and lo and behold, Drysc appears in the thread actually answering questions. Of course, he strays away from the big stuff (he adeptly dodges a question about Tseric), but he does provide some pretty honest answers on everything from the ghost wolf problem to the voice chat implementation in patch 2.2 and what classes he likes the least as a player (pet classes -- he doesn't get them). Very interesting stuff.
Blizzard is aiming towards doing some of this stuff with Blizzcast, but I could definitely see a benefit in doing a weekly honest Q&A session like this. If you ever played Dark Age of Camelot back in the day, you know that the weekly Grab Bag was a fun way for CMs to answer player queries, and I don't think Blizzard would suffer from doing this a little more formally maybe once a week.
We've had lots of questions about the game, and it's super nice to clearly get some open and honest answers. Hunting around the forums is all well and good (to their credit, the CMs do try to answer questions like this, only it's in random threads on all the different forums), but it would be nice to put question and answer in the same place on a weekly basis.