Note that the battery must have died on its own accord; if you dropped it, spilled Mountain Dew inside or otherwise damaged the iPad in a way that diminished the battery's functioning, it's not covered. Also, the iPad you receive will not contain any of your data, so make a full backup before you send the defective unit off to Apple (and do a factory restore to remove all of your data if you're the paranoid type).
You can get the process started at an Apple Retail Store or Apple Authorized Service Provider. Apple says to expect the whole exchange to take about 1 week.
- Key specs
- Form factor Tablet
- Operating system iOS (8)
- Screen size 9.7 inches
- Storage type Internal storage (16 GB, Flash)
- Maximum battery life Up to 10 hours
- Dimensions 9.4 x 6.6 x 0.24 in
- Weight 0.96 lb
- Announced 2014-10-16