It's no secret that I neither like LFR nor run it at all anymore. I am not the audience for LFR. And yet, I not only do not believe it should be removed, I believe it must not be removed. Why do I believe this? Well, multiple reasons.
- LFR is the friendliest raiding option available to people with limited schedules or who are unable/unwilling to commit to overly structured play time.
- LFR allows for access to content that would otherwise be unavailable for the majority of the player base.
- LFR fills a niche - it is neither necessary nor forced upon players who have the time or ability to progress in flex, normal or heroic raiding.
I'm not blind to some of the problems that have hit LFR in the process, however. I've watched my wife (an excellent player hampered by the fact that her day job doesn't allow the kind of time we used to spend raiding together) struggle with bad LFR groups, and I do think there have been some changes to LFR that need to be addressed. Gutting the entire feature, however, is absolutely not the way to go.
I've only done LFR twice this patch - once by myself just to see how it went, and once alongside my wife - and neither of these runs were bad ones. But I've stood in the room and watched my wife deal with other LFR groups, and so I know it can often come down to one or two people who just seem determined to ruin things. In the LFR I did, I had players whisper me with complaints about my DPS - specifically, that it was too high. Yes, that's a thing that can actually happen now. You can be minding your own business, not calling attention to yourself at all, but if you are playing a class that other people expect to see doing poorly it will enrage them to the point where they feel the need to send you tells demanding you do less DPS. But I also received whispers in the exact same LFR from people looking for advice or just being nice to me about helping make the LFR go smoothly. In short, it's not an LFR problem - it's a player problem, and once that's often balanced by other players in the same group.
A lot of the anti-LFR invective I see is aimed at broad stereotypes. It's simply inaccurate - the LFR pool is drawn from the game at large. While Flex may have reduced the overall experience level of the players in LFR, it hasn't suddenly made people deserving of scorn simply because they're there. In fact, many of the problems I see in LFR come from players who clearly look down on the group simply because it is LFR. They don't treat their fellow players with respect or control their actions properly, and it's these disruptions that really make LFR unpleasant when they happen.
Now, there's probably ways Blizzard can tweak LFR to make it a better experience for those running it - a better reporting/kicking system, perhaps, and efforts made to adjust the tuning on LFR for encounters that are challenging even for groups with the kind of communication and coordination that LFR doesn't have. In my experience, it's the lack of communication in LFR that is the real obstacle to success - people who are used to raiding with voice communication are somewhat spoiled in that regard. It would also be nice if Blizzard would make an effort to focus on five man dungeons again, and make them more on-par with LFR in the future - we already have LFR as a separate progression path from Flex and Normal/Heroic raiding, so some effort towards making five mans and challenge modes more a part of endgame in the next expansion could be a nice way to make LFR itself more tolerant. But ripping the feature out by the roots is silly and shortsighted. LFR serves a valuable function - it's raiding at its most accessible. It allows people who simply can't donate three or four hour blocks of time on a regular schedule a chance to see the raid content that is so much a part of the World of Warcraft.
It must not be destroyed.