If you're having trouble claiming your Hearthsteed -- the game's latest mount, acquired by winning three battles in Hearthstone -- you aren't alone. Apparently plenty of players have run into issues trying to tame this wily mount, but that means Blizzard support is out in force with fixes. Over on Reddit, Customer Support rep Araxom has a suggestion:

Araxom
If you've won three games of Hearthstone in "Play" or "Arena" mode, but have not yet received the Hearthsteed mount in WoW, please try this:

Log out of the BNet App/all games > Log into the BNet App > Log into Hearthstone > Log out of Hearthstone > Log into WoW


If this doesn't help, you can head to the Reddit thread to talk to Araxom or contact support directly for more assistance. Good luck with your Hearthsteed-wrangling!

This article was originally published on WoW Insider.

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