"As is the norm for games of this type, we had ramped up a large workforce to develop a game of vast scale, and ramped up our customer service to handle the expected questions and community needs of The Elder Scrolls Online at launch," Bethesda VP of PR and Marketing Pete Hines told Joystiq. "Now that we are nearly 6 months post launch, we have a thriving online community in a game that runs smoothly."
Hines continued that the studio has adjusted staffing to meet the ongoing needs and continues to operate with a large work force.
He added, "We remain strongly committed to The Elder Scrolls Online, and continue to invest heavily to develop new content for PC players, prepare the game for its console launch, and handle our planned expansion into important international territories. As for customer service, we continue to operate large support centers in Hunt Valley, MD and Galway, Ireland."