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If you're ever made a gadget purchase at Best Buy, you've likely heard of the Geek Squad: the retailer's in-house fleet of tech support and repair specialists. Well, helping with your hard drive issues isn't all they do. Here at Expand NY, the crew is showing off some of the tools used at Geek Squ

1 month ago 0 Comments
November 8, 2014 at 6:16PM
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We're just two weeks away from our free Engadget Expand event, taking place at New York City's Javits Center on November 7th and 8th and there's still so much to tell you about. If you can't join us in person, don't worry -- we'll keep you updated throughout the weekend with dispatches from the sh

1 month ago 0 Comments
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Today, Dixons Retail plc (Currys, PC World) and Rovi launch a UK-based VOD service under the retail giant's Knowhow paid-support brand (think: Geek Squad with more overcharging). You'll be able to buy and download movies and TV to your Windows PC or stream them to a Mac using Rovi's DivX technolog

2 years ago 0 Comments
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Ah, there it is, UK's first-ever Best Buy store, officially born at 7am local time yesterday. Naturally, we had to be there to witness such magical moment for Britain's consumer tech market -- the Brits had longed for an injection of energy and professionalism to the seemingly slacking chain stores

4 years ago 0 Comments
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With the amount of use Chuck gets out of his \"Nerd Herd\" mobile, plus our own anecdotal sightings of Geek Squad vehicles around town (see what we did there? Science), we'd say that they're ripe for EV replacements, and what better than the hard-to-pronounce i-MiEV from Mitsubishi to do the job? As

5 years ago 0 Comments
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This tale might not keep the kids up nights, but all those who enjoy properly adjusted and configured AV setups may want to avert their eyes. Over at Big Picture Big Sound the tale is told as one kind soul ended up cleaning the mess left at a friend's house by a Best Buy Geek Squad installer. At lea

5 years ago 0 Comments
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Sure, it's easy (and sadistically enjoyable) to bust on Best Buy, especially when it considers frugal shoppers \"devils\" and shoos away loyal customers holding down the fort for a PS3, but the latest knock against the retailer will be even tougher to shake. While it's no surprise that BB cashiers are

7 years ago 0 Comments