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With over a billion users, Facebook plays an important role in keeping people connected. It serves as a place to share good news, but also provides a platform for users to request support from their digital peers. The company is keenly aware that it can assist users when there is a cry for help, w...

February 26th 2015 at 5:21am 0 Comments
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In this hypothetical situation, what do you think happens? Recently I was having a discussion with a person I know in Apple Retail and the question of support for the Apple Watch came up. It just so happens that Apple has changed how support calls are handled, and there's a certain trepidation abo...

January 12th 2015 at 6:00pm 0 Comments
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WWE 2K15 launched off the top ropes and into Xbox One and PS4 systems this week, and was met with a number of technical issues as it landed. Polygon reported that Xbox One versions of the game crashed during multiple attempts to play My Career mode, a game-breaking problem listed by others on 2K's...

November 19th 2014 at 4:30pm 0 Comments
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Oculus is now an official platform and build target for Unity 5, Oculus VR's VP of Product Nate Mitchell announced during today's Oculus Connect event. A related press release notes that Unity will "now fully support Oculus and the Rift with a dedicated add-on that includes stereo imaging optimiz...

September 20th 2014 at 1:38pm 0 Comments
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RIFT heard you liked rifts, so it's added some rift support to your RIFT. Specifically, it's added in support for the Oculus Rift development kits. Yes, that means that players who have headsets and want to really feel as if they're right there staring into the game world can play around with doing...

August 26th 2014 at 3:30pm 0 Comments
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Everybody's a new player to a particular MMO at some point, even if grizzled vets would like you to believe that they were already at the level cap when the cosmos came into being. I think it's easy to forget how complex and mystifying these games can be to a fresh set of eyes, especially when one...

July 12th 2014 at 8:00am 0 Comments
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China believes that Windows 8 poses enough of a future security risk that it's banning government agencies from installing the operating system on any of its new computers. In a statement issued last week and picked up by China's official news agency today, the Central Government Procurement Cente...

May 20th 2014 at 8:00am 0 Comments
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Do you like healing people? Do you like drawing strength from the land? Do you hate pants? Then Black Gold's Geomancer might just be for you. (You might have access to pants in the game, though.) The Geomancer is meant purely as a support class, focused on healing and supporting team members. While...

February 18th 2014 at 11:30am 0 Comments
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I think Season 4 of League of Legends has been dominated by support play. Some of this is because there have been a number of really inspiring star support players at the pro level, and their brilliance is shining down a bit on us plebians. Although I think that the Season 4 jungle is still really...

January 23rd 2014 at 6:00pm 0 Comments
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A lot of you have noticed that I've been talking a lot about wards over the past several months. This is for a good reason: Wards win League of Legends! I think that every one of my past wins on Summoner's Rift has been either due to wards or a complete blowout laning phase. Of those two things, t...

January 16th 2014 at 7:00pm 0 Comments