Customer service on Twitter now includes location sharing
Get more help via DM with a brand’s account.
Apple's iOS support app is now live in the US
Other territories aren't so lucky.
Apple's iOS support app surfaces in the Netherlands
For now, it doesn't appear to be available elsewhere.
Leaked Google support app shares your Nexus phone's screen
Google Support would help you set up your new Android phone.
Uber wants to offer help entirely within its app
You won't have to send email when your ride goes awry.
Twitter, Reddit and more file brief to support Apple vs the FBI (update)
Microsoft, Google Intel and more are throwing support behind Apple in the iPhone case.
Apple opens a Twitter account to answer your tech problems
Got a question? Tweet @AppleSupport.
Leaked Apple support app could save you a trip to the store
Apple's rumored support app would not only speed up your Genius Bar visit, but save you from making some trips.