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Boom's supersonic jet is facing a lack of interest from engine suppliers
Boom may be in a bind with its supersonic Overture jet, as no jet engine manufacturers are interested in the project.
United's new Boeing jets will offer Bluetooth audio with its in-flight entertainment
United's new Boeing and Airbus jets will have in-flight entertainment that come with Bluetooth audio.
United Airlines offers easier biometric clearance for frequent flyers
United Airlines is joining the likes of Delta and British Airways in using biometric security to speed up your airport visits. The airline has forged a deal with Clear that will bring speedy facial recognition and fingerprint scanning to its frequent flyers, helping them skip the usual document checks. Clear will be available in United's hubs at Newark Liberty International and Houston George Bush Intercontinental this summer, and there are "efforts" underway to make Clear lanes available at Chicago O'Hare in the moths ahead. Many passengers will get discounts on Clear as well, although the amount depends on just how devoted you are.
United flight crew inadvertently shares cockpit codes online
You don't need lax airport screening to create security risks aboard flights. As the TSA found out, you just need someone to post the wrong details on the internet. The Wall Street Journal has learned that a United Airlines (yes, it's in the news again) flight attendant mistakenly posted cockpit door access codes online. While the Air Line Pilots Association says the situation has been resolved, the codes haven't changed yet. Until then, pilots will have to be extra-cautious -- they're already supposed to look at would-be visitors, but they just got a reminder that they can't take a valid code for granted.
Recommended Reading: Technology hasn't improved the airline experience
How Technology Has Failed to Improve Your Airline Experience Farhad Manjoo, The New York Times It hasn't been a great week for United, but that massive incident served as a harsh reminder that the airline industry has a long list of customer service issues. The New York Times' Farhad Manjoo details how technology has improved ride sharing, vacation rentals and more while the process of booking a flight and air travel still leaves a lot to be desired.
Rimowa's electronic luggage tag is the future of traveling
Nowadays if you're flying with carry-on luggage, you can easily skip the check-in lines by doing it all online ahead of time. Sadly, it requires a few more steps if you have to check your luggage -- you still need to go print out your tag at the airport, tie it onto your suitcase and then drop it off at the counter. The folks over at Rimowa and Lufthansa are hoping to simplify that process, because for Germans, every second counts. In Hong Kong, we checked out these fancy suitcases that are updated with an embedded E Ink display -- a HK$500/€60 premium across the existing range, except for the untouchable Classic Flight series -- and hear about where Rimowa's at with this feature's rollout.
Report: United hacked by the same group behind OPM breach
United Airlines detected a breach in its computer systems in May or early June, potentially putting the movements of millions of Americans in the hands of a China-backed hacker group, Bloomberg reports. This is the same group suspected of hacking into the Office of Personnel Management in June and compromising the privacy of 21.5 million people, the site reports. The OPM breach led to the resignation of Director Katherine Archuleta.
United grounds all its flights due to a network glitch (updated)
We really, really hope you didn't have to take a United Airlines flight this morning. The air carrier temporarily grounded all its flights due to a networking glitch that created "automation issues" across its fleet. United started returning things to normal around 9:20AM Eastern (initially for regional carriers), but not before it created serious chaos -- there are reports of staff having to write boarding passes and baggage tickets, not to mention flight delays that will likely continue throughout the day. It's not yet clear what exactly is at fault. However, this is the second time in as many months that the airline has had to bring everything to a screeching halt due to a network failure. That doesn't mean that you're looking at a systemic flaw, but it definitely underscores the importance of reliable transportation tech. Update: United blames its woes on a router that "degraded network connectivity" with some apps. [Image credit: Shutterstock]
FBI: Security researcher claimed to hack, control plane in flight
Remember the security researcher who was pulled from a United flight and had his equipment taken (before its frequent flier miles-paying bug hunt) for tweeting about hacking into the plane via its entertainment system? In an application for a search warrant, FBI agents said he previously told them he's gone further than that. APTN National News obtained the document, which contains claims that Chris Roberts told them he connected his laptop to a plane via an Ethernet cable, hacked into a thrust management computer and briefly controlled one of the engines, causing the plane to change course. As reported previously by Wired, he has warned of vulnerabilities in planes for years -- manufacturers deny they exist -- and the conversations were apparently intended to get these problems fixed.
Find a security flaw and United Airlines will pay you in... miles
In the world of digital security, bug hunting is the practice of finding holes in a corporation's security and selling it back so the problem can be quietly fixed. Companies such as Microsoft know that it's far cheaper to pay researchers up to $100,000 up-front, rather than facing a massive public security breach shortly afterward. United Airlines has just started one of its own bug hunting programs, but the airline treats security experts much like it does its disgruntled passengers. Rather than just pay fees out in cold, hard, useful cash, the Joffrey Baratheon of airlines has decided to offer united air miles as a bounty.
Court tosses United Airlines lawsuit over a cheap ticket website
United Airlines can't sue Skiplagged for exposing a loophole in ticket prices... at least, for now. A Chicago court has tossed out United's lawsuit because the airfare website doesn't operate in that jurisdiction. The move lets site owner Aktarer Zaman breathe a little, although he may only get a temporary reprieve. While United hasn't said whether or not it will sue again, it notes that the dismissal was based purely on "procedural grounds." The company still believes that Skiplagged's "hidden city" ticket shopping (where you stop at connecting cities, not the final destination) is verboten -- don't be surprised if it finds another way to take legal action. [Image credit: Scott Olson/Getty Images]
United Airlines sues site that found loophole for cheap tickets
You know how it's often cheaper to fly from Chicago to Paris by booking a flight to Dubai, and then just getting off at the stopover, which happens to be Paris? Well, you do now thanks to a lawsuit from United Airlines and booking site Orbitz -- they're suing a site called Skiplagged, which arranges "hidden city" connection discounts. Here's how it works: airlines often charge more for popular routes like Chicago/Paris than for less popular, but much longer, multi-connection routes like Chicago/Dubai. Skiplagged susses out such routes and steers you to the cheaper tickets -- you just need to get out at the "hidden city" stopover.
United Airlines attendants will get the iPhone 6 Plus to help you mid-flight
Now that Apple finally has a large smartphone, it's venturing into places that were previously off-limits. Case in point: United has announced that all of its 23,000 "mainline" flight attendants will get the iPhone 6 Plus in the second quarter of 2015. Staff will initially use the supersized handset to check email and manuals (typically on the ground) as well as handle your mid-flight headphone and snack purchases. The airline isn't stopping there, however. Future upgrades will let crews report cabin problems, and there are promises of more "customer-focused tools" to help you out. United isn't the first American carrier to use giant phones in the air, but its iPhone plans could still do a lot to make your next flight go smoothly.
iPads are mandatory at Newark Liberty International Airport
If you're flying out of New Jersey's Newark Liberty International Airport anytime soon, you might find yourself using an iPad to order everything from magazines to a cold bottle of beer. Actually, if you're flying from the United terminal it sounds like you won't actually have much choice in the matter, as Apple's tablets will be part of a $120 million upgrade designed to add some flair to one of the nation's least punctual airports. Bloomberg reports that the terminal's iPad makeover will allow flyers to place and pay for orders using the tablets, even if they don't necessarily want to. The article even quotes one flyer as saying that he was told he had to use an iPad to place his order for a brewski despite wanting to order the old fashioned way, and that the service felt slower because of it. For an airport that is constantly ranked near the top in delayed flights, slow service is probably not a great addition. [Photo via Medau]
The death of the original jumbo jet, Boeing's 747-400
Later this month, Cathay Pacific's 747 will fly from San Francisco to Hong Kong for the very last time. It's a story we're hearing from nearly every airline still flying the most recognizable passenger jet in aviation history -- rising fuel costs are prompting carriers to ground their fleets, opting to shuttle passengers in more modern (and efficient) airliners instead. Hundreds of 747s still take to the skies every day, but their numbers are dwindling, with Boeing's 777-300ER and 787 Dreamliner, as well as the enormous Airbus A380, picking up the slack. The flagships of yesteryear now litter the desert, with several sites in California serving as a permanent resting place for the plane that was once known as the Queen of the Skies, the Boeing 747-400.
A traveler's guide to in-flight WiFi
You're on a nice, long domestic flight. In coach. There's a screaming baby two rows up; the pages of the in-flight magazine are stuck together with someone else's chewing gum; and the 9-inch overhead CRT is showing a 2-year-old episode of New Girl that you've already seen a half-dozen times -- without sound, because you always end up in the seat with a broken headphone jack. Oh, and you have five hours left to go to LAX. If you play your cards right (and pack some noise-canceling headphones), your next cross-country haul could be a whole lot more pleasant, thanks to in-flight WiFi. Nearly all of the major US airlines now offer WiFi in the sky. Thousands of passengers flying above North America are online right now, watching adorable kittens meow on YouTube, reading up on their destinations or researching a new device right here on Engadget. But while some carriers offer service on many of their planes, few have it available fleet-wide, making it difficult to plan your travel around connectivity. So, which airlines offer the best service and how can you sort what you'll have on board? Join us here as we explore the turbulent world of WiFi at 30,000 feet.
United activates ViaSat's blazing-fast satellite WiFi on select 737s
JetBlue's Fly-Fi satellite internet has been online since November, but while a handful of United's 737s have been equipped with the necessary components to launch its own version of the service for the same period of time, that legacy carrier has kept passengers in the dark. Until this week. According to travel blogger Wandering Aramean, United has since flipped the switch on its latest WiFi effort. But unlike the Gogo available on its transcontinental 757s and the Panasonic satellite-based service aboard select A319, A320 and 747 aircraft, this latest version connects to the ultra-fast ViaSat-1 satellite, letting you surf at 30,000 feet with speeds you'd normally only find on the ground. We tested the same connection aboard a JetBlue A320 in November, and unlike United's existing connectivity options, which are often sluggish and spotty, this service flies. Unfortunately it's not clear where to find the Ka-band-equipped aircraft today, but if you're on a United 737 with DirecTV, there's a small chance it'll also have ViaSat satellite WiFi onboard. We're also not sure of pricing -- JetBlue is charging an introductory rate of $9 per hour for faster service, with basic connectivity available for free for the next few months, but United has yet to confirm its own fee structure. Based on the airline's current satellite WiFi pricing, we'd expect the new service to run between $10 and $15, depending on the length of your flight. We're of course eager to get onboard, so if you happen upon a United 737 with super-fast internet, please mark the tail number and give us a holler.
United, American Airlines allow electronics use during takeoff and landing too
Travelers on Delta and JetBlue said goodbye to switching their mobile devices off during takeoff and landing just hours after the FAA changed its regulations, and now other airlines have joined the party. American Airlines announced a couple of days ago that the FAA had cleared its flights for the new rules, and United made a similar announcement this afternoon. While larger items like laptops will still need to be stowed at certain points in your journey, the FAA's decision means handheld personal devices like most phones, tablets, e-readers and portable games stay on. There are a few exceptions of course, and in-flight voice calls are still a no-no, but at least you can finally leave those magazines and newspapers at the gate.
United app lands on Windows Phone 8, hopes to become your preferred travel companion
The United Airlines application's been available on Android and iOS for ages, and, after months of being nowhere to be found, it's now (finally) time for the Windows Phone 8 crowd to also get to experience what the mobile ware has to offer. Naturally, this means being able to access and peek many things from within the app, including, but not limited to, booking trips, checking flight status, Live Tile notifications and, of course, viewing your digital boarding pass -- which is good news for those who prefer a mostly paperless voyage. There's plenty more goodies where that came from (such as account access and a feature that pinpoints United Club locations), but you'll have to download the app in order to dig a little deeper -- the link to do just that is down below.
United becomes first US airline to offer overseas WiFi with satellite-equipped 747
Lufthansa's been pulling (relatively) speedy Ku-band satellite internet from the heavens for a bit over two years, but now trans-Atlantic and trans-Pacific WiFi has finally made its way to a US-based carrier. United, the first US airline to fly the Dreamliner, announced today that a Boeing 747-400 is currently flying around the globe with a constant connection, letting passengers hop online during any portion of the flight -- taxi, takeoff and landing being are a few obvious exceptions, but there's no requirement that the aircraft operate within range of air-to-ground transmitters, a la Gogo. The installed equipment, manufactured by Panasonic, will provide two tiers of service: Standard, which will range in price from $4 to $15, and a speedier Accelerated flavor, with pricing between $6 and $20. The service, which has also been installed on a pair of regional Airbus A319s, isn't as speedy as ViaSat's future Ka-band offering, but it's a step above what's currently on board. United also announced plans to bring WiFi to its A320, along with Boeing 737, 757, 767, 777 and 787 aircraft -- the airline expects installation to be completed on 300 planes by the end of this year. Still missing on many United flights, however, are power jacks -- it's difficult to take advantage of in-flight WiFi if your laptop is dead. Update: Satellite WiFi historians may be familiar with Boeing's failed Connexion service, which promised a similar solution but dissolved prematurely in late 2006. United's implementation is the first of its kind for a US carrier.
