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Carrier IQ has let customer service reps diagnose smartphones from afar with its IQ Care software for a while, but now the solution has been given a worldwide release. By wielding IQ Care (and asking a phone owner's permission, we're assured), technicians can see device-specific stats such as a ba...

February 20th 2013 at 1:38am 0 Comments
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Your smartphone and / or tablet is just begging for an update. From time to time, these mobile devices are blessed with maintenance refreshes, bug fixes, custom ROMs and anything in between, and so many of them are floating around that it's easy for a sizable chunk to get lost in the mix. To make...

September 23rd 2012 at 8:42pm 0 Comments
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Your smartphone and / or tablet is just begging for an update. From time to time, these mobile devices are blessed with maintenance refreshes, bug fixes, custom ROMs and anything in between, and so many of them are floating around that it's easy for a sizable chunk to get lost in the mix. To make s...

April 8th 2012 at 7:49pm 0 Comments
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Carrier IQ has announced the extension of its IQ Care platform to enable mobile operators to share the insight gained with its customers. The analytics software measures diagnostic information on your phone relating to network usage, battery life and dropped calls. Previously it's only been availa...

February 27th 2012 at 8:04am 0 Comments
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Your smartphone and / or tablet is just begging for an update. From time to time, these mobile devices are blessed with maintenance refreshes, bug fixes, custom ROMs and anything in between, and so many of them are floating around that it's easy for a sizable chunk to get lost in the mix. To make s...

February 26th 2012 at 5:04pm 0 Comments
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Your smartphone and / or tablet is just begging for an update. From time to time, these mobile devices are blessed with maintenance refreshes, bug fixes, custom ROMs and anything in between, and so many of them are floating around that it's easy for a sizable chunk to get lost in the mix. To make s...

February 5th 2012 at 11:32am 0 Comments
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With Carrier IQ and O2's most recent data-snooping, people's vigilance about what information cellphones transmit is increasing. Using a Galaxy Note, AndroidPit found that every four minutes, Vlingo's voice-recognition app was sending a packet of data to an unencrypted server. The packet contained...

January 26th 2012 at 7:14pm 0 Comments
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Your smartphone and / or tablet is just begging to get updated. From time to time, these mobile devices are blessed with maintenance refreshes, bug fixes, custom ROMs and anything in between, and so many of them are floating around that it's easy for a sizable chunk to get lost in the mix. To make...

January 22nd 2012 at 5:42pm 0 Comments
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It's been exactly a month since we received word that Sprint was disabling Carrier IQ software installed on its carrier-branded devices, and this week we witnessed a firmware update on the HTC EVO 3D that quietly removes all traces of the tracking software completely. Neither company was forthcomin...

January 17th 2012 at 11:07am 0 Comments
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The past 12 months have been a boon of technological innovation, particularly in the world of mobile devices, where top companies have been waging an arms race for the top of the smartphone and tablet hills. Not everything has been smooth sailing, however -- 2011 has also been dotted by delays,...

December 29th 2011 at 1:00pm 0 Comments