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EA is not this year's 'Worst Company in America'
That's right, after two years as The Consumerist's Worst Company in America, as voted by the site's online audience, EA was knocked out in the first round by Time Warner Cable. EA received 48.8 percent of the vote, while TWC got 51.2 percent. In response to EA's win last year, COO Peter Moore said the company had made plenty of mistakes: "These include server shut downs too early, games that didn't meet expectations, missteps on new pricing models and most recently, severely fumbling the launch of SimCity. We owe gamers better performance than this." This year, we launched a critique of online service to supplement our standard game reviews, called State of Service. It was driven by the need for more longterm evaluation of games as customer service, as illustrated in part by EA's SimCity and Battlefield 4 launches. Still in the running for the Golden Poo are TWC, Comcast, Koch Industries, Monsanto, Verizon, Wal Mart, McDonald's, Bank of America, Ticketmaster and American Airlines, with more still to be named. [Image: EA]
EA is The Consumerist's 'Worst Company in America,' wins Golden Poo
Today marks another resounding success for the gaming industry! Be proud, everyone; call your parents, have a glass of fancy wine and kiss your spouse: We've won the Golden Poo.EA was voted the "absolute worst company in America" in The Consumerist's 2012 poll, defeating Bank of America with 64 percent of the vote. EA and Bank of America fought through four bracket rounds against companies such as Sony, Apple, Walmart, PayPal, Comcast, GameStop and others from a wide range of industries to make the final round. The CEOs of both companies must be thrilled.EA provided Joystiq with a statement on its solid win: "We're sure that bank presidents, oil, tobacco and weapons companies are all relieved they weren't on the list this year. We're going to continue making award-winning games and services played by more than 300 million people worldwide."This is Bank of America's second loss in the final round, following last year's battle against BP. Perhaps if Bank of America was also discovered as the main investor in Soylent Green, rather than a major player behind America's housing crisis that left thousands of people homeless and in poverty for flimsy legal reasons, it would have won the title this year or last. As it stands, EA's win suggests online voters find poor customer service a more egregious sin than destroying lives.250,000 votes were cast in The Consumerist's poll and the people online have spoken. The people in reality, however, may disagree.[Thanks, Andy.]
