login-problems
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Connection problems for both North American and European players
Blizzard Customer Service is in the process of dealing with connection issues facing players on both sides of the Atlantic Ocean. For the North American players, login errors have been plaguing both the Account Management website, and several games--World of Warcraft, Diablo III, and Hearthstone. (NA) We continue to look into the login issues for the website (Account Management, forums, etc) & in game. WoW - Error 113 D3/HS - Error 73 - BlizzardCS (@BlizzardCS) April 1, 2014 For players in Europe, Blizzard noted yesterday on their EU support blog that the high latency and connection issues are, in fact, the result of a series of DDoS attacks that have been levied at Blizzard servers for the past few days. Blizzard is monitoring the situation and asks that players follow their European customer service Twitter account for updates and further information.
EU Battle.net problems
Many folks this afternoon playing on EU servers have tipped us to the issues going on with Battle.net. It seems that they are unable to logon, with all accounts being stuck on the "Connecting" phase. This is really bad timing for this to be happening, as it was just announced yesterday that on November 11th in the US and November 12th in the EU all accounts will have to be converted to Battle.net accounts. Many people are concerned that these problems will persist through the conversion, although it's important to remember that these issues have existed before Battle.net came about as well.There has not been any official word from Blizzard on today's EU problems, but that hopefully be coming along shortly -- along with an idea of when it all will be fixed.
Login Problems
I really like this game. I like it enough that I actually schedule time into my busy days, nights and weekends to play. And until about two weeks ago, this system worked for me. When I actually had an hour or two to play, I'd be able to log into the server of my choice and play for my scheduled time. However, the combination of a huge influx of new X-mas gift-receiving players and the 1.9 patch has rendered my scheduled playing time unusable. The simple fact is that it's been taking 20-30 minutes just to log into a server, and then if I'm lucky, I won't be booted out shortly thereafter because I made the egregious mistake of trying to enter the commons area in Ironforge.I'm a reasonable guy. I know Blizzard is aware of the problems. I know they continue to open up new servers to help reduce the demand on existing servers. But I also know that I'm not alone in my login frustrations. The message boards are rife with people complaining about not being able to log in in a reasonable amount of time, if at all. Sometimes you get stuck at the receiving character list screen, sometimes at the end of the loading screen, and sometimes it doesn't load at all and just disconnects you from the server.I'd call technical support except that it wouldn't help. It's not my system or my internet connection, which hasn't changed one iota in months. The problem is on Blizzard's end, and they need to fix it. Period. I'm not yet on the verge of quitting the game and closing my account (as some have done), but it's becoming extremely annoying. I'm paying good money to play and should be able to play when I want to, not only when there are open slots on the server. It's not my fault that the servers are full. I'd consider transferring my main characters, but then it'd fracture the social aspect of the game, the part of the game I like the most.
