toxicity
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GGWP is an AI system that tracks and fights in-game toxicity
AAA studios won’t fix the problem, so esports pro Dennis Fong is stepping up.
Twitter tests warnings about 'intense' conversations on iOS and Android
Twitter is testing a heads up feature to alert you about heated conversations.
Riot will record voice chats in 'Valorant' to tackle harassment
The publisher said it will only listen to a recording after a report is filed.
EA meets with gamers to help curb toxic behavior online
EA knows online harassment is a problem with its games like anyone else's, and it's taking some (small) steps toward creating a less toxic space. The publisher used the recent Gamescom expo to hold the first meeting of the Healthy Communities Player Council, a group of gamers teaming with EA to address vile behavior in online gaming. While EA focused on sharing updates on its own efforts (including improved harassment reporting tools and research into disruptive behavior), the Council offered feedback on what EA could do better -- and it apparently had a few ideas.
Xbox chief outlines plans to curb toxic behavior
Xbox head Phil Spencer has laid out some measures to combat some of the more negative aspects that pervade gaming communities such as toxicity and abuse. He wrote in a blog post that "gaming is for everyone" and people everywhere, from all backgrounds and walks of life, "are welcome to play and welcome to all the fun and skill-building that comes with gaming."
YouTube execs reportedly shrugged off warnings about toxic videos
YouTube leaders ignored proposals to alter recommendations to stamp out toxic videos and to tackle conspiracy theories, several former and current employees told Bloomberg. Executives were more concerned with keeping viewers engaged, according to the report.
'Overwatch' endorsements reduced toxic behavior by 40 percent
Blizzard has been waging a war against toxic players for a while, but how is it faring, exactly? Quite well, it seems. The company's Natasha Miller has revealed that the number of matches with "negative behavior" has dropped 40 percent since the addition of endorsements, the "looking for group" feature and penalties for prematurely quitting matches. Players were not only encouraged to play as a team and stick through the entirety of matches, but could find teammates who were more likely to complement their skills and gameplay styles.
‘Overwatch’ player toxicity is delaying game updates
As with many other popular multiplayer videogames, toxicity is a real issue. Some players make it their sole mission to grief teammates, while others threaten to throw the game if they don't get to play their chosen character. It's particularly prevalent in Blizzard's team-based first-person shooter Overwatch, so much so that the game's director, Jeff Kaplan, has said that the development of new maps and features are continually being pushed back in order to "make people behave better."
Disqus wants to help rid the web of toxic commenters
In recent years, commenting services have come and go, but one has maintained a consistent presence on some of the world's biggest websites: Disqus. It's spent the past ten years helping brands and news media develop their own communities, while simultaneously amassing hundreds of millions of users of its own. The service is big enough that its commenting tools have been deployed on websites that host unsavory content, which it has, in turn, become associated with. Disqus has said it has no tolerance for hate speech but continues to host discussions on websites that promote toxicity. Now, it says, it wants to do more about it.
League of Legends rewards positive behavior
Just how toxic is League of Legends' community? According to Riot Games, it may not be as bad as it once was. The team posted a letter praising "positive behavior" in the community, saying that 95% of players have never received punishment. Furthermore, only 1% of the crowd have caused issues that resulted in lengthy bans or chat restrictions. Riot says that it is trying out new ideas to further combat bad behavior: "We've recently been focused on addressing extreme cases of verbal toxicity, and will soon be testing additional systems that address gameplay toxicity like leavers, AFKs, and intentional feeders." To players who haven't received any punishments in the 2014 season, Riot will be granting four-win IP boosts next week.
League of Legends enforces 'zero tolerance' policy on test server
Riot Games is cracking down hard on noxious player attitudes and actions on League of Legends' public beta environment (PBE) server. The studio admits that it has not done enough to enforce player behavior guidelines on the server. Riot also says that this ends now. "Our take-away message today is quite simple," the studio posted. "The PBE has zero tolerance for toxicity, and change is coming." The studio says that the PBE is a premium server that should function under higher standards, and as such the devs are working on ways above and beyond the norm to enforce and improve player behaviors as well as hold players accountable for their actions. One of the new features is an automatic system that will deliver bans to so-called toxic players, starting with 167 such bans today.
Riot killing bad League of Legends behavior with science
Riot's well aware of the fact that it has an awful community on its hands in League of Legends. Fortunately for all concerned, the company is killing the problem with science. Team Player Behavior is a group of 30 developers tasked with reducing negativity, abuse, and offensive language, and it includes PhDs in statistics, human factors psychology, and cognitive neuroscience. "We're never going to come to a place where there's no toxicity in League of Legends," says Jeffrey Lin, LoL's lead designer of social systems. "We're never going to get there. But we're finding different strategies [for situations where] if toxic behavior happens, how do we shield players from it? How do we reduce the frequency of it?" Riot is tinkering with solutions ranging from the recently released honor system to turning off chat by default. The company has also seen some success with its tribunal system, and Lin cites an instance where a 10-year-old LoL player responded positively to the disciplinary action handed down via a Riot reform card. "I showed [the boy's response] to the team and I said 'can you guys see the difference you're making in peoples' lives? This is not about games anymore, you guys are impacting these players,'" Lin explained.
