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Best Buy gets busted

Peter Rojas
08.20.04
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Best Buy

We've ragged on Best Buy before for how annoyingly frustrating it can be to shop there (we're at the point where we'll only shop there if it's a dire gadget-related emergency), but they've managed to piss off someone a lot more powerful than us this time. The Ohio state attorney general is suing the chain, charging them with "a pattern of unfair and deceptive acts and practices", and alleging that they've been repackaging used electronics as new (which might explain why that external hard drive we bought there a few years back had so much porn on it—not that we bothered returning it) and failing to honor rebates, refunds, and exchanges.

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