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Complain about a PSP game, get some BBQ utensils


Turns out that when a gamer becomes upset, publishers make with the bribes! At least that's how it went in this case when Matt sent a letter to Capcom complaining about some of the features in Monster Hunter Freedom for the PSP. According to his letter to Kotaku, he was greeted by a very friendly customer service associate who took his address down and soon after sent him a rather splendid BBQ utensil set.

Anyone else have some decent customer service stories? Some not so decent stories?