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Cingular, Verizon slapped with class action suits

Chris Ziegler

Wireless carriers in this country are no strangers to all manner of legal action, so it comes as little surprise to us to hear that we have a couple fresh lawsuits brewing of the class-action variety. In Cingular's case, it seems a group of former AT&T Wireless customers are worked up over the degredation of AT&T's legacy network following the merger, forcing many of them to either deal with the inferior reception, buy so-called "orange" phones and get on Cingular's network proper -- often incurring a transfer fee in addition to the cost of the phone, or leave Cingular entirely and pay the early-termination fee of $175. Verizon meanwhile is taking heat for covertly slapping some of its customers with their roadside assistance option starting in January 2004 at $2 / month, then later refusing refunds when folks got wise to the charge. We dream of one day achieving world peace between human- and carrier-kind -- but in the meantime, good luck sticking it to the Man, folks.

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