Cryptic Studios is awesome, one of those reasons is for letting us all live out our superhero fantasies -- the other is because of how involved they are with the community. When other developers are eschewing the very medium which subscribers and fans can get intimate with developers -- Cryptic is doing everything they can to make great use of it.
Recently, forum posters on the official Champions Online boards where given a stickied thread where they could hurl as many questions as they wanted at Cryptic. After the proper amount of question firing was complete (probably somewhere around or beyond the 100 range) select few questions were answered in length and the entire thing was posted to the main page on the official CO website. It's all very exciting!