The good news is that Nokia seems to be proactively addressing problems and taking care of new N96 owners, issuing a firmware update just days after the first units hit shelves around Europe. The bad news, though, is that this first update might actually be making things worse. You know what they say about vocal minorities, but there seems to be a groundswell of complaints brewing over the upgrade to v11.018 issued last week, particularly regarding earpiece volume. An N96 you can't hear isn't much more than an HSDPA-equipped paperweight -- and a particularly expensive one, may we add -- so if there's a real issue here, let's hope Nokia keeps pumping out that code to get it closed.
[Via All About Symbian and Symbian Freak]