Xbox Live Terms of Service policing, appeared on last Sunday's Major Nelson podcast to speak about how Microsoft is handling the concerns of the GLBT community. He recently sat down with two representatives from GLAAD to speak about the policy and what Microsoft could be doing better. Speaking about the meeting, Toulouse said, "We asked them the question, 'How can we do this better?' ... That dialog was super, super helpful. I think it was a great engagement."
Problems arose in late February when an Xbox Live user named "Teresa" identified her sexual preference in her profile and was subsequently suspended from the service, seemingly due to self-identifying as a lesbian. Microsoft told us at the time that it suspends accounts that identify "any form of sexual orientation" and it seems as though Mr. Toulouse and GLAAD are working toward a more hospitable situation for everyone involved (be they from the GLBT community or not).
We reached out to GLAAD for comment on the meeting and spoke with Justin Cole, the Director of Digital & Online Media, who told us, "They [Microsoft] were very, very receptive and welcoming with all the suggestions. They even admitted that their policy isn't the best in the world. What we, at the end of the meeting, decided is that we're going to have quarterly meetings with them. They're going to be heading out to a panel on homophobia and online gaming in Silicon Valley that we're putting together later this year." We'll be speaking with Mr. Cole in the upcoming days and finding out more about the future of GLAAD's involvement with Xbox Live and, in general, online gaming.