Jawbone offers 'no questions asked' refund for troubled Up band, even if you keep it

While Jawbone attempts to fix the handful of substantial issues plaguing its new Up fitness band, it's now announced that it will begin giving free refunds to dissatisfied customers -- and you can even keep hold of the band afterwards. Production of it has been put on pause, but the company is continuing to roll out software tweaks for existing lifestyle metric obsessives. The new guarantee starts on December 9th, and will only cover Up bands purchased this year. You can read up on all the refund specifics -- along with Jawbone CEO Hosain Rahman's apology -- at the source links below.