Victorinox nixes software updates for USB drives, security certificate to expire in September

Alexis Santos
A. Santos|08.21.12

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Victorinox nixes software updates for USB drives, security certificate to expire in September

Victorinox may have offered a hefty bounty to crack its secure USB drives' encryption, but the storage sticks seem to have met their match another way: the end of software support. In an email sent to customers and a pair of Facebook posts, the firm announced that it will halt updates as of next month and that its security program's VeriSign certificate is only valid until September 15th. As a result, customers are urged to backup their data lickity split. According to the outfit, the economics of continuing application development just weren't reasonable and it'll now refer to a third party for all software. However, the Swiss Army Knife maker isn't out of the flash drive business -- it's committed to putting more of the devices on the market. We've reached out to the company for more details on how the thumb drives will be affected and we'll update when we get word. In the meantime, hit the source links for the notice or check out the e-mail below.

[Thanks, Scott]

Dear customers,

Victorinox manufactures exceptional products since 1884. We are known worldwide for our quality products and excellent services.

The market for information products develops and grows dynamically. As a company we are facing major challenges with new platforms and with the different levels of software developments. It is our mission and our inner obligation to our customers to deliver the best service in this segment as well as good products and related software. The rapid development coupled with our standards of quality have prompted us to reconsider our offer. As an economic company, we are required to provide the necessary expenditures in reasonable proportion to the possible yield. For this reason we have decided to offer only pure knife products with appropriate hardware. For all software, we will refer to a third party. Further more, we will stop providing any future software updates and as of September 2012 we will cease all services in this segment. To this end we will discontinue our services to our web page Warning! The VeriSign software certificate for the secure.exe is only valid till 15th September 2012. We therefore strongly recommend that you create a data backup immediately.

Victorinox will continue to bring USB storage devices onto the market. These products are offered at market prices, with correspondingly good performance and a clear line. Existing products will be adapted and the savings gained by not using the special software, will enable us to provide a full service to our customers.

Your Victorinox Team

Liebe Kundinnen, liebe Kunden,

Victorinox stellt seit 1884 aussergewöhnliche Produkte her. Wir sind für unseren exzellenten Service und unsere Produktqualität weltweit bekannt.

Der Markt für Informationsprodukte entwickelt sich sehr dynamisch. Neue Plattformen, Softwareentwicklungen und deren Entwicklungsstufen stellen uns als Unternehmen vor grosse Herausforderungen. Es ist unser Anspruch und unsere innere Verpflichtung unseren Kunden, auch in diesem Segment besten Service, gute Produkte und entsprechende Software zu liefern. Die rasante Entwicklung gepaart mit unseren Ansprüchen an Qualität haben uns dazu bewogen, unser Angebot zu überdenken. Als wirtschaftlich handelndes Unternehmen sind wir gefordert, die notwendigen Aufwendungen in einem vernünftigen Verhältnis zu dem möglichen Ertrag zu stellen. Aus diesem Grund haben wir entschieden, nur noch reine Messerprodukte mit entsprechender Hardware anzubieten. Bei der Verwendung von Software verweisen wir auf Drittanbieter. Auch werden wir keine weiteren Softwareupdates mehr anbieten und unsere Dienstleistungen in diesem Segment werden ab September 2012 eingestellt. In diesem Zusammenhang wer!
den wir den Service auf unserer Interseite einstellen. Achtung!!! Das VeriSign Zertifikat der Software secure.exe ist nur bis 15. September 2012 gültig. Wir empfehlen ihnen deshalb umgehend einen Datenbackup zu erstellen.

Victorinox wird weiterhin USB Speichermedien auf den Markt bringen. Diese Produkte werden zu marktüblichen Preisen, mit der entsprechend guter Performance und in einem übersichtlichen Sortiment, angeboten. Bestehende Produkte werden angepasst und die Einsparung durch den Verzicht auf die spezielle Software geben wir in vollem Umfang an unsere Kunden weiter.

Ihr Victorinox Team

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