Latest in Adobe

Image credit:

Adobe CEO clumsily dodges pricing questions in YouTube 'farce' (video)

Sharif Sakr
02.14.13
Share
Tweet
Share
Save

Sponsored Links

If Adobe has any love whatsoever for its non-US customers, it's not great at showing it. The video after the break reveals CEO Shantanu Narayen evading the genuine questions of a Delimiter journalist at a press conference in Sydney. The reporter wanted to know why Adobe's Creative Suite is priced $1,400 higher in Australia than in America, reflecting a geographic disparity that has long vexed Australian customers and lawmakers alike. But instead of answering, Narayen reverted to type and sought to shrug the journalist off with some marketing spiel about an entirely different product -- Creative Cloud -- ultimately leading Delimiter to condemn the whole episode as a "farce."

If we understand Narayen right, he seems to be implying that Australian customers are being charged a high price for traditional boxed software in order to nudge them towards Adobe's subscription-based cloud service instead. Given that the Creative Cloud was itself hugely overpriced in Australia until a sudden and awkward u-turn just a couple of days ago, that sort of argument is hardly likely to win back much affection. However, this older Narayen clip actually might.

All products recommended by Engadget are selected by our editorial team, independent of our parent company. Some of our stories include affiliate links. If you buy something through one of these links, we may earn an affiliate commission.
Comment
Comments
Share
Tweet
Share
Save

Popular on Engadget

Engadget's Guide to Privacy

Engadget's Guide to Privacy

View
iFixit's iPhone 11 Pro Max teardown investigates charging rumors

iFixit's iPhone 11 Pro Max teardown investigates charging rumors

View
TiVo wants to make a comeback with $50 Android TV dongle

TiVo wants to make a comeback with $50 Android TV dongle

View
Neo Geo retro stick console includes 'King of Fighters,' 'Samurai Shodown'

Neo Geo retro stick console includes 'King of Fighters,' 'Samurai Shodown'

View
Watch the 'Android' Nokia phone that never had a chance to exist

Watch the 'Android' Nokia phone that never had a chance to exist

View

From around the web

Page 1Page 1ear iconeye iconFill 23text filevr