Latest in Delhi

Image credit:

Uber tries to win back India with improved passenger safety

39 Shares
Share
Tweet
Share
Save

Sponsored Links

It's no secret that Uber wants to improve its passenger safeguards and rescue its reputation, especially in India -- sexual assault claims led to a Delhi ban amid worries that the ridesharing company wasn't doing enough to screen drivers and protect riders. Now, however, Uber has explained just what it's doing to reassure jittery customers and skeptical governments. On a basic level, the firm is toughening up screening with closer looks at documents and research into more effective background checks. It's also establishing a local team for handling incidents, and an improved ShareMyETA button within the app (debuting first in India) lets you send your hired car's live position and driver details to worried friends.

It wasn't hard to see these moves coming given details revealed earlier in the year. The timing is supremely important, though -- Delhi's Transportation Department is conducting a hearing on December 29th to decide whether or not Uber can resume business in the city. The fledgling transportation outfit knows that its future in India (if not elsewhere) is in doubt if it can't earn cities' trust, and last-minute promises like these might represent its best chance at swaying local officials.

[Image credit: Tengku Bahar/AFP/Getty Images]

All products recommended by Engadget are selected by our editorial team, independent of our parent company. Some of our stories include affiliate links. If you buy something through one of these links, we may earn an affiliate commission.
Comment
Comments
Share
39 Shares
Share
Tweet
Share
Save

Popular on Engadget

Alexa-powered Lego challenge winners include a game system and waffle iron

Alexa-powered Lego challenge winners include a game system and waffle iron

View
Brazil charges journalist Glenn Greenwald for colluding with hackers

Brazil charges journalist Glenn Greenwald for colluding with hackers

View
YouTube TV arrives on PS4 ahead of PlayStation Vue shut down

YouTube TV arrives on PS4 ahead of PlayStation Vue shut down

View
A Lego version of the International Space Station is coming February 1st

A Lego version of the International Space Station is coming February 1st

View
Google's experimental apps shame you into taming phone addiction

Google's experimental apps shame you into taming phone addiction

View

From around the web

Page 1Page 1ear iconeye iconFill 23text filevr