T-Mobile's iPhones are getting the 'blue screen of death'

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Mariella Moon
June 24, 2015 10:29 PM
In this article: apple, ios, iphone, mobilepostcross, t-mobile
T-Mobile's iPhones are getting the 'blue screen of death'

If you've been having problems with your T-Mobile iPhone, you're not alone. A lot of people have been experiencing random freezes, restarts and (this is not a joke, folks) the dreaded blue screen of death. A lot of people have been airing their complaints on Facebook, Twitter, Reddit and the Apple forums -- even one of our own editors had to deal with the issue earlier. There's no official word yet on what's going on exactly, but according to MacRumors, it's been affecting iPhone 5S, iPhone 6 and iPhone 6 Plus devices running iOS 8.1 or 8.3.

Reddit user Geophyzze, who called up T-Mobile, said the company suspects it's a memory problem and advises subscribers to do a hard reset, clear out old text messages if that doesn't work, or to do a full factory restore if all else fails. To note, our editor's iPhone stopped going haywire after he disabled WiFi calling, so definitely try that first before doing a factory restore. We've reached out to both T-Mobile and Apple for answers and will update this post once we hear back.

Update: We're getting tips from readers on how they fixed the issue. Some had to disable Voice over LTE (VoLTE), while others had to completely switch off LTE in the meantime. Make sure to try those out before restoring your phones, which is no fun task, as you all know. [Thanks, Rob K and Behdad Sami!]

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[Photo by Will Lipman]

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