If you come across any racial and gay slur and just about anything that sounds like hate speech on Xbox Live, you can directly report the incident to Microsoft. The tech titan has launched a dedicated website where you can report hate speech not just on Live, but also on Docs.com, OneDrive, Outlook, Skype and Sway. This new website is similar to the portal the company built to report terrorist posts, except this one focuses on content "that advocates violence or promotes hatred" based on age, disability, gender, national or ethnic origin, race, religion, and sexual orientation or gender identity.
Microsoft signed up for the European Commission's campaign against online harassment, along with Facebook, Twitter and Youtube. The website accepts reports from anyone across the globe, though, not just people living in the EU. In the company's announcement post, Microsoft Chief Online Safety Office Jacqueline Beauchere explained:
"We will continue our "notice-and-takedown" approach for removing prohibited content on hosted consumer services, and the new form aims to improve the quality and speed of our reviews. When hate speech is reported to us, we will evaluate each complaint, consider context and other factors, and determine appropriate action with respect to the content and the user's account."
However, since the portal can be abused, and Microsoft could delete legit, polite posts that aren't really hurtful, the company also built another website where you can submit requests to reinstate disabled content.