Latest in Gear

Image credit: Jin Lee/Bloomberg via Getty Images

Microsoft's Surface Pro 3 battery woes attributed to software

If you were concerned about your Surface Pro 3, this might come as great news.

Sponsored Links

Jin Lee/Bloomberg via Getty Images

Microsoft's Surface Pro 3 has had a fairly significant issue that the company had yet to officially comment on, until now. The company has finally come forward with a statement, and it looks like the problem that's causing some Surface Pro 3 units to suffer from reduced battery life is actually software-based.

According to Greg, a forum moderator on the official Microsoft forums, the team has "isolated" the problem to a limited number of customers. The company has confirmed there are no issues with the batteries themselves and are "working through the details" on how to deliver a software-based fix.

Additional information on how the fix will be shared to Surface Pro 3 users with battery issues will be posted on the forums as it becomes available. This likely comes as a great surprise for buyers who were previously concerned their devices may be permanently damaged, but there's a light at the end of the tunnel, and hopefully Microsoft is spot on about the issue so it can be resolved in an expedient manner.

All products recommended by Engadget are selected by our editorial team, independent of our parent company. Some of our stories include affiliate links. If you buy something through one of these links, we may earn an affiliate commission.
Comment
Comments
Share
Tweet
Share
Save

Popular on Engadget

The 2019 Engadget Holiday Gift Guide

The 2019 Engadget Holiday Gift Guide

View
Amazon expands free music streaming to Android, iOS and Fire TV

Amazon expands free music streaming to Android, iOS and Fire TV

View
Senate bill would block US companies from storing data in China

Senate bill would block US companies from storing data in China

View
Sony patent may show a familiar-looking controller for the PS5

Sony patent may show a familiar-looking controller for the PS5

View
MIT researchers teach autonomous cars how to deal with selfish drivers

MIT researchers teach autonomous cars how to deal with selfish drivers

View

From around the web

Page 1Page 1ear iconeye iconFill 23text filevr