Latest in Transportation

Image credit:

Uber belatedly offers tipping as part of its renewed focus

The company sent an email to its contractors this morning promising a host of quality-of-life improvements.
David Lumb, @OutOnALumb
June 20, 2017
Share
Tweet
Share

Sponsored Links

After weeks of faulty course-correction punctuated with multiple board member resignations, Uber is fighting to win back public approval, starting with its drivers. The company sent an email to all its contractors today promising many overdue features to improve their quality of life, with more to follow in the next 180 days.

First and foremost, riders can finally tip their drivers -- at least in Minneapolis, Seattle and Houston starting today, which Uber promises to roll out nationwide by the end of July. Cancellation fees now trigger after two minutes, down from five, and drivers will now get paid to wait for passengers after two minutes of waiting. Drivers also get a $2 bump to the base fare for teen riders, assumedly to make up for having to drive teen riders anywhere. Uber's also set up optional injury protection insurance and bumped up the per-mile rate to ostensibly make up for the cost.


Drivers are encouraged to restart their Uber apps to see if their area has been rolled into these improvements, which are expanding to all US cities on an undisclosed schedule. This is just the first batch in a series of additions to come once a month for the next 180 days, Uber's mea culpa states, concluding that we should "Look out for the next round of improvements in July."

All products recommended by Engadget are selected by our editorial team, independent of our parent company. Some of our stories include affiliate links. If you buy something through one of these links, we may earn an affiliate commission.
Comment
Comments
Share
Tweet
Share

Popular on Engadget

The 2020 Engadget Holiday Gift Guide

The 2020 Engadget Holiday Gift Guide

View
The Arecibo Observatory's telescope has collapsed

The Arecibo Observatory's telescope has collapsed

View
The second-gen Eve V may take on the Surface Pro again in 2021

The second-gen Eve V may take on the Surface Pro again in 2021

View
The Snapdragon 888 is Qualcomm's latest premium CPU for smartphones

The Snapdragon 888 is Qualcomm's latest premium CPU for smartphones

View
The best laptop deals we found for Cyber Monday

The best laptop deals we found for Cyber Monday

View

From around the web

Page 1Page 1ear iconeye iconFill 23text filevr