TaskRabbit returns following data breach it can't account for
The service has been offline while the company investigates the attack.
Handyman-for-hire app TaskRabbit was the target of a data breach on Monday, resulting in both the app and website being taken offline while the company investigated the apparently intentional attack. Both are now back up and running, although the company has not said how the breach occurred or what information had been compromised.
"While our investigation is ongoing, preliminary evidence shows that an unauthorized user gained access to our systems," the company said. "As a result, certain personally-identifiable information may have been compromised." All users of the IKEA-owned service have been advised to change their passwords and monitor their accounts for unusual activity.
TaskRabbit CEO Stacy Brown-Philpot said, "This is not the last time you will hear from us," and noted that the company had been working "around the clock" to rectify the issue. The company now plans to reassess its security protocols and enhance its network threat detection technology. Brown-Philpot added, "We hope you will give us the opportunity to regain your trust."
