Latest in Gear

Image credit: Marriott

Marriott says Starwood data breach could affect 500 million guests

Guest records were stolen from Starwood's reservation database.
269 Shares
Share
Tweet
Share
Save

Sponsored Links

Marriott

Starwood Hotels has been hit by another data breach, the third such incident in as many years. Parent Marriott today revealed that the records of 500 million guests have been stolen from Starwood's guest reservation database. The hotel chain says it determined on November 19th that an "unauthorized party" had accessed the data as early as 2014.

Around 327 million of those records included some combination of name, mailing address, phone number, email address, passport number, Starwood Preferred Guest ("SPG") account information, date of birth, gender, arrival and departure information, reservation date, and communication preferences. Worse still, Marriott said an unknown amount contained encrypted credit card data, and has "not been able to rule out" that both components required to decrypt the data wasn't also taken.

"We are working hard to ensure our guests have answers to questions about their personal information, with a dedicated website and call center," the company said in a statement. "We will also continue to support the efforts of law enforcement and to work with leading security experts to improve." It added that it is "phasing out" Starwood systems as part of its ongoing security work.

Marriott completed its takeover of Starwood Hotels & Resorts -- the world's biggest hotel chain -- in 2016, handing it 5,700 properties, spanning 1.1 million rooms, in 110 countries. Its chains include W Hotels, St. Regis, Sheraton, Westin, Element and more. Marriott said that its own hotels were not affected by the breach as its reservation system is on a different network.

All products recommended by Engadget are selected by our editorial team, independent of our parent company. Some of our stories include affiliate links. If you buy something through one of these links, we may earn an affiliate commission.
Comment
Comments
Share
269 Shares
Share
Tweet
Share
Save

Popular on Engadget

The best consoles, games and accessories for students

The best consoles, games and accessories for students

View
Gene editing tool could treat many diseases created by mutations

Gene editing tool could treat many diseases created by mutations

View
Volvo's Polestar engineered XC60 is fast, but still reserved

Volvo's Polestar engineered XC60 is fast, but still reserved

View
Netflix thriller 'Clickbait' will explore the dark side of social networks

Netflix thriller 'Clickbait' will explore the dark side of social networks

View
'Dota 2' champions won more money than top Wimbledon players

'Dota 2' champions won more money than top Wimbledon players

View

From around the web

Page 1Page 1ear iconeye iconFill 23text filevr