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T-Mobile confirms customers' personal data accessed in hack

Hackers were able to steal names, billing addresses, phone numbers and account information.
Georgina Torbet
Georgina Torbet|@georginatorbet|November 22, 2019 7:15 PM

It's been a rough month for customers who care about their privacy, with data breaches affecting businesses as diverse as high-end department stores, camgirl websites and online domain registrars. Yet another cybersecurity issue has allowed hackers to access data about prepaid customers of popular US and European telecom brand T-Mobile, as revealed by blog TmoNews.

Affected customers in the US are being notified via a text message which directs them to a page on T-Mobile's website. "Our Cybersecurity team discovered and shut down malicious, unauthorized access to some information related to your T-Mobile prepaid wireless account," the page reads.

Hackers were able to access data including names and billing addresses, phone numbers, account numbers and information about what plans and features that customers chose. However, T-Mobile assures customers that no financial data such as credit card information, social security numbers or passwords were compromised.

The company says it has reported the breach to the authorities and that it has "a number of safeguards in place to protect your personal information from unauthorized access."

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TmoNews reached out to the company to find out how many customers' information was compromised. T-Mobile reportedly responded that a "very small single digit percentage" of users were affected.

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T-Mobile confirms customers' personal data accessed in hack